ahml
IT Help Desk Technician
Arlington Heights, Illinois · Full-time
Sponsorship not specifiedDetected 12 days ago
Customer SupportCommunicationProblem SolvingMicrosoft Office
About the role
- We're looking for an IT Help Desk Technician to provide technical support to library staff and maintain the technology that powers our public services. If you enjoy troubleshooting, solving problems, and helping others succeed with technology, we'd love to hear from you.
- Provide advanced technical support for PCs, Macs, software, peripherals, printers, and audio-visual equipment.
Requirements
- High school diploma or GED required.
Nice to have
- If you enjoy troubleshooting, solving problems, and helping others succeed with technology, we'd love to hear from you.
- Job Responsibilities
- Install, configure, troubleshoot, and repair computer hardware and software.
- Assist with technology rollouts, software upgrades, and other IT projects.
- Requirements & Skills
- Three to five years of experience supporting PCs, Macs, and computer peripherals.
- Experience working in a networked environment.
- Proficiency with Microsoft Windows
This listing is sourced directly from ahml's careers page and normalized into a canonical job model.