Astreya

Deskside Support Technician

Mountain View, CA · Contract

Sponsorship not specified$22k-$37kDetected 14 days ago

Project ManagementPower Electronics

About the role

The person in this role will coordinate with network teams as well as local vendors for installation, repair and maintenance activities.

Provide site survey support for OSP and ISP projects, as well as large space & power and/or equipment deployments.
Perform site audits and reconcile data discrepancies in coordination with Network Surveillance and other groups as necessary.
Perform site surveys in support of network builds, augments, or decommissions.

Associate's degree (A.A) or equivalent from two-year college or technical school and 0 to 2 years' related experience and/or training
Familiarity with installing and maintaining a wide variety of telecom/network equipment, including DWDMs, backbone and management routers, IP switches, as well as all optical and digital infrastructure.
Knowledge of telecommunications testing equipment from microscopes and source and power meters to OTDRs and experience testing across all SONET and Ethernet bandwidths.
Knowledge of telecommunications testing standards and procedures from length, wire-mapping, and bit error rate to power, delay, loss, reflectance and dispersion.
The Field Technician must have deep knowledge and professional experience deploying (physical layer) rack and stack configurations.
Other duties as required.

Physical Demand &
Physical Demand & Work Environment:
Must have the ability to perform office-related tasks which may include prolonged sitting or standing
Must have the ability to move from place to place within an office environment
Must be able to use a computer
Must have the ability to communicate effectively
Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Knowledge of state and local regulatory standards, procedures, and permitting requirements.
Ability to work independently, diagnose problems and take appropriate action with minimal supervision.
Experience with spreadsheets, workflow and project management applications, and administrative software applications.
Understanding of how to use a Tier-1 ITSM platform

$22.26 - $37.10 USD (Hourly)
Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position.

Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through UHC
Nationwide Vision provided by UHC
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)

This listing is sourced directly from Astreya's careers page and normalized into a canonical job model.