BridgeBio Pharma
People Operations Systems Specialist
San Francisco - 1800 Owens · Contract
Sponsorship not specifiedDetected 14 days ago
RAGA/B TestingRecruitingHRISResearchPlain Language
About the role
- Mavericks Wanted When was the last time you achieved the impossible?
- Together we define white space, push boundaries, and empower people to solve problems.
- Together, we'll ask "why not?" and help reengineer the future of biopharma.
Responsibilities
- Support SoD and UAR compliance: quarterly user access review evidence collection across Workday, Greenhouse, ServiceNow, and VNDLY
- Build and maintain the Maverick knowledge base - author structured HR knowledge articles, FAQs, and process guides optimized for RAG retrieval accuracy
- Own the content lifecycle: track expiration dates, coordinate policy reviews with Compliance, and ensure no outdated content lives in production
- Serve as human-in-the-loop for complex escalations - resolve with care, document root cause, and build a permanent fix so the same question never escalates again
- Run weekly bias spot-checks on AI outputs and maintain the employee-facing AI transparency log
- Support SoD and UAR compliance: quarterly user access review evidence collection across Workday, Greenhouse, ServiceNow, and VNDLY; flag anomalies within 24 hours
- Manage the HR case queue - triage, route, and ensure no case ages beyond SLA without escalation
- Build and maintain knowledge articles and employee-facing FAQ content in plain language; update within 48 hours of any policy change
- Support the Greenhouse-to-Workday integration: validate every accepted offer triggers the correct hire record, IT provisioning, and onboarding workflow
- Serve as first-line support for TA and HR Operations on Greenhouse and VNDLY issues
Compensation
- Run weekly Workday data quality audits across AI-critical fields (position, location, manager, cost center, compensation); maintain ≥95% quality score
Benefits
- People Operations Systems Specialist is the execution engine behind that vision.
- flag PII exposure, legal guidance, or medical advice as P1 incidents
- LMS & Workday Learning
Company info
- At BridgeBio, we value curiosity and experimentation-including the ethical & thoughtful use of AI to improve clarity, speed, and quality of work.
Equal opportunity
- Own I-9/E-Verify compliance tracking, EEO-1 data extraction and validation, and onboarding/offboarding systems checklists with defined Day 1 and 4-hour SLAs
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This listing is sourced directly from BridgeBio Pharma's careers page and normalized into a canonical job model.