Charlie Health Engineering, Product & Design

Principal Technical Program Manager

New York, NY · Principal · Full-time

Sponsorship not specifiedDetected 23 days ago

Cloud PlatformsMachine LearningLLMsAI OrchestrationLeadershipCommunicationOrganizational Skills

About the role

This is a high-leverage role for someone who can zoom from executive strategy to implementation details
who understands how modern software systems get built
This is a high-leverage role for someone who can zoom from executive strategy to implementation details; who understands how modern software systems get built; and who can bring structure, urgency, and clarity to complex, regulated environments.

Partner directly with the CTO to define, operationalize, and track the highest-priority initiatives across Engineering, Product, Design, Data, Security, and IT.
Drive execution of complex system builds from strategy through delivery, including platform rebuilds, workflow orchestration, internal tooling, AI-native products, data systems, and cross-functional infrastructure initiatives.
Create and manage operating cadences across the technology organization, including planning cycles, roadmap reviews, program reviews, dependency tracking, executive updates, and decision forums.
Support AI-native transformation across the organization, helping teams adopt AI tools, agentic workflows, automation, and new product development patterns responsibly and effectively.
Build lightweight but durable systems for visibility and accountability, including dashboards, planning artifacts, technical program documentation, and executive-ready reporting.
Engineering, Product, Design, Data, Security, IT, Clinical, and Operations teams are better aligned on what matters most and why.

8+ years of experience in technical program management, product operations, engineering operations, chief of staff, strategy & operations, product management, or a similar highly cross-functional role.
Experience working directly with senior technical executives, ideally a CTO, VP Engineering, Head of Product, or equivalent.
Strong understanding of how AI-native teams work, including practical experience with LLMs, AI-enabled product development, automation, agentic workflows, or AI-assisted engineering/productivity tools.
Exceptional written and verbal communication skills, with the ability to synthesize technical complexity into crisp narratives, decisions, and executive updates.
Highly organized and systems-oriented, with a track record of creating clarity in ambiguous, fast-moving environments.

The total target base compensation for this role will be between $190,000 and $260,000 per year at the commencement of employment.

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees.
Read more about our benefits here.
In addition to base compensation, this role also offers a performance bonus.
Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits.
If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings.
In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team.
Help mature the technology organization's planning, communication, and decision-making practices as Charlie Health continues to scale.
Operate with urgency, judgment, and care in a mission-critical healthcare environment where system quality, reliability, privacy, and clinical impact matter.
Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations.

If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.
Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company.

This listing is sourced directly from Charlie Health Engineering, Product & Design's careers page and normalized into a canonical job model.