Allegheny County
Clinical Team Leader (Closes 8/3)
Pittsburgh, Pennsylvania · Contract
Sponsorship not specifiedDetected 2 days ago
ExcelCustomer SupportLeadershipCommunicationCollaborationProblem SolvingPublic SpeakingMicrosoft Office
About the role
- Explore and facilitate opportunities for ongoing in-service and continuing education opportunities for START Clinical Coordinators and team.
- Participation in START National Training Institute (SNTI) and START collaborations.
Responsibilities
- Team Leader is a professional position within the Office of Developmental Supports (ODS), Allegheny County Department of Human Services (DHS).
- This position provides support to the Clinical Coordinator team and overall program system support in a supervisor capacity.
- Provide administrative supervision to START Clinical Coordinators and provide daily clinical triage support.
- Maintain linkages and relationships with community partners.
- In collaboration with program director, work to develop positive relationships with system partners, provider systems, families and/or caregivers.
- Lead/participate in daily Triage meetings with START team and external partners.
- Maintain knowledge of various assessments and practices through attending in-service opportunities presented.
- Collaborate with other members of the START Leadership team to monitor quality of START service delivery and assure fidelity to the START model.
- Ensure the coordination of support meetings and crisis plans for people served through START.
- Maintain a small, active caseload (approximately 5) until START Coordinator certification is achieved.
Requirements
- The Team Leader requires professional boundaries, and the ability to supervise multiple team members and foster a strengths-based and cohesive goal-oriented team.
- Ensure all documentation required of Coordinators is completed and entered into SIRS in a timely manner in accordance with START and program guidelines.
Benefits
- START is an evidence-based, community crisis prevention and intervention service model for individuals aged 6 and older with intellectual and developmental disabilities and mental health needs.
Company info
- Leader requires professional boundaries, and the ability to supervise multiple team members and foster a strengths-based and cohesive goal-oriented team.
- If hired for this position, you would be an employee of our partner agency, Community Family Advocates working onsite at Allegheny County DHS.
- Essential Duties and Responsibilities
- Serves as a positive representative for the START program with other professionals, families, systems and community.
- In collaboration with program and clinical director, coordinate training using the expertise of psychologists, psychiatrists, team members and specialists within the community.
- Active participant in referral reviews for enrollment.
- Share administrator on-call responsibility to the team.
- Participate in recurring meetings with START leadership and clinical team.
- Development of cross-systems crisis plans, intake/assessments, intervention outcomes and any other applicable documentation of services provided.
- Knowledge, Skills and Abilities
- Working knowledge of PERMA+, strength spotting and evidence-based assessments provided by the START Team/NCSS.
- Knowledge of various computer systems (i.e. MS Word, Outlook, Excel, etc.).
- Knowledge of applicable regulations for the systems involved with enrollees.
- Demonstrate creative problem-solving skills that promote maximum effectiveness of both natural and community resources.
- Demonstrated excellence in customer service by resolving issues promptly and maintaining high levels of satisfaction.
- Excellent organizational, problem solving and analytical skills.
- Proven ability to mentor and develop team members, fostering a collaborative and consensus-based environment.
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This listing is sourced directly from Allegheny County's careers page and normalized into a canonical job model.