WeightWatchers

WeightWatchers

Senior Platform Engineer

United States - Remote · Senior

Sponsorship not specified$200k-$215kDetected 16 days ago
AWSDockerTerraformPrometheusGrafanaDatadogSite Reliability EngineeringPlatform EngineeringKafkaIncident ResponseLeadershipCommunication

About the role

  • We have a cloud architecture supporting hundreds of services, but our visibility into system health, performance, and failures is largely manual today.
  • You'll reduce toil, surface actionable signals, and turn chaos into clarity.
  • You'll report to our Head of Platform Engineering as an individual contributor and will have the autonomy to move quickly, make opinionated decisions, and set standards for how we operate.

Responsibilities

  • Design and deploy a logging, metrics, and APM stack that scales with the organization
  • Implement distributed tracing to understand latency and failure paths across services
  • Build alerting policies that surface real signals without drowning teams in noise
  • Build dashboards, alerts, and self-service tools so teams don't need platform team involvement for basic troubleshooting
  • At WeightWatchers, our mission is to build a worldwide community connected by healthy habits.
  • WeightWatchers values developing community within our employee population as well.
  • We are committed as individuals, as an organization, and as fellow humans, to advocate for and support our employees, our members, and our communities.
  • For sixty years, we have led the industry by blending science and community to help millions of people build sustainable healthy habits.
  • We're expanding our Platform Engineering team to build out observability and incident response from the ground up.
  • We need someone who can architect and implement a modern observability stack-not just monitor it.

Nice to have

  • 5+ years in SRE, platform engineering, or similar infrastructure role
  • Deep expertise in at least one observability domain (metrics, logging, tracing, or APM)
  • Experience with agent configuration and instrumentation (New Relic, Datadog, OpenTelemetry, or equivalent)
  • Comfortable making opinionated architectural decisions with incomplete information
  • AWS and containerized environments (EKS, Docker)
  • Infrastructure-as-Code (Terraform, CloudFormation)
  • Kafka or async message queues (understanding log/metric pipeline architecture)
  • RDS experience (database monitoring, slow query logs)

Skills

  • Establish agent configuration best practices (New Relic, OpenTelemetry, or alternatives)
  • Create structured logging patterns and cardinality management strategy
  • Evaluate and select incident management platform (we're not locked into any vendor)
  • Develop incident triage, escalation, and communication workflows
  • Create runbooks and post-incident analysis templates
  • Identify manual work in today's incident response and automate it away
  • Codify monitoring and alerting as infrastructure (IaC)
  • Set SRE practices and standards for the organization
  • Mentor Platform Engineering team on observability concepts and tooling

Compensation

  • This role is also eligible for a comprehensive benefits package and annual bonus program.
  • $200,000 - $215,000 USD
  • WeightWatchers complies with all applicable Rhode Island Workers' Compensation laws (Chapters 29-38 of the R.I. General Laws).
  • Eligible employees are covered by worker's compensation insurance for work-related injuries or illness.

Benefits

  • WeightWatchers is a global digital health company.
  • As the science of weight health rapidly evolves, so does WeightWatchers.
  • By combining these clinical breakthroughs with our digital-first community, we are uniquely positioned to lead the future of weight health care.

This listing is sourced directly from WeightWatchers's careers page and normalized into a canonical job model.