WeightWatchers
Senior Platform Engineer
United States - Remote · Senior
Sponsorship not specified$200k-$215kDetected 16 days ago
AWSDockerTerraformPrometheusGrafanaDatadogSite Reliability EngineeringPlatform EngineeringKafkaIncident ResponseLeadershipCommunication
About the role
- We have a cloud architecture supporting hundreds of services, but our visibility into system health, performance, and failures is largely manual today.
- You'll reduce toil, surface actionable signals, and turn chaos into clarity.
- You'll report to our Head of Platform Engineering as an individual contributor and will have the autonomy to move quickly, make opinionated decisions, and set standards for how we operate.
Responsibilities
- Design and deploy a logging, metrics, and APM stack that scales with the organization
- Implement distributed tracing to understand latency and failure paths across services
- Build alerting policies that surface real signals without drowning teams in noise
- Build dashboards, alerts, and self-service tools so teams don't need platform team involvement for basic troubleshooting
- At WeightWatchers, our mission is to build a worldwide community connected by healthy habits.
- WeightWatchers values developing community within our employee population as well.
- We are committed as individuals, as an organization, and as fellow humans, to advocate for and support our employees, our members, and our communities.
- For sixty years, we have led the industry by blending science and community to help millions of people build sustainable healthy habits.
- We're expanding our Platform Engineering team to build out observability and incident response from the ground up.
- We need someone who can architect and implement a modern observability stack-not just monitor it.
Nice to have
- 5+ years in SRE, platform engineering, or similar infrastructure role
- Deep expertise in at least one observability domain (metrics, logging, tracing, or APM)
- Experience with agent configuration and instrumentation (New Relic, Datadog, OpenTelemetry, or equivalent)
- Comfortable making opinionated architectural decisions with incomplete information
- AWS and containerized environments (EKS, Docker)
- Infrastructure-as-Code (Terraform, CloudFormation)
- Kafka or async message queues (understanding log/metric pipeline architecture)
- RDS experience (database monitoring, slow query logs)
Skills
- Establish agent configuration best practices (New Relic, OpenTelemetry, or alternatives)
- Create structured logging patterns and cardinality management strategy
- Evaluate and select incident management platform (we're not locked into any vendor)
- Develop incident triage, escalation, and communication workflows
- Create runbooks and post-incident analysis templates
- Identify manual work in today's incident response and automate it away
- Codify monitoring and alerting as infrastructure (IaC)
- Set SRE practices and standards for the organization
- Mentor Platform Engineering team on observability concepts and tooling
Compensation
- This role is also eligible for a comprehensive benefits package and annual bonus program.
- $200,000 - $215,000 USD
- WeightWatchers complies with all applicable Rhode Island Workers' Compensation laws (Chapters 29-38 of the R.I. General Laws).
- Eligible employees are covered by worker's compensation insurance for work-related injuries or illness.
Benefits
- WeightWatchers is a global digital health company.
- As the science of weight health rapidly evolves, so does WeightWatchers.
- By combining these clinical breakthroughs with our digital-first community, we are uniquely positioned to lead the future of weight health care.
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This listing is sourced directly from WeightWatchers's careers page and normalized into a canonical job model.