Aboutyougmbh
Technical Account Manager (all genders)
New York, NY, United States
Sponsorship not specifiedDetected 26 days ago
LinuxGraphQLRESTProduct ManagementProduct StrategySalesforceSAPERPShopifyCollaboration
About the role
- SCAYLE is one of the fastest-growing enterprise commerce platforms in the world, enabling brands and retailers to realize their D2C ambitions.
- SCAYLE stands for innovation, international collaboration, and a strong focus on data.
- We believe that stepping outside of our comfort zone and making bold decisions is key to growing both professionally and personally.
Responsibilities
- Own and manage 5-10 enterprise customer relationships from a technical perspective
- Map business needs to product features and drive proactive adoption
- Coordinate technical escalations with solution engineering, support, and product teams
- Lead technical QBRs, integration reviews, and roadmap alignment workshops
Requirements
- Bachelor's or Master's degree in Computer Science, Information Systems, Engineering, or similar experience
Nice to have
- Experience with platform migrations, pre-/post-sales consulting, and familiarity with SCAYLE, Salesforce Commerce Cloud, CommerceTools, SAP Commerce Cloud (Hybris), or Shopify Plus
- All your information will be kept confidential according to EEO guidelines.
- 40% discount on our ABOUT YOU online shop
- Fresh fruits + drinks everywhere
- Language courses (German & English)
- Free sports courses & reduced price for Wellpass membership
- Subsidized public transportation ticket
- Free choice of hardware and operating system (Mac, Windows, Linux) also for private usage
Benefits
- Monitor platform health, usage, and KPIs, recommending improvements
Visa & Work Authorization
- Help in relocation and VISA process
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