Ellipsis Health

Ellipsis Health

Product Manager, Analytics & Reporting

San Francisco - Hybrid · Mid

Sponsorship not specifiedDetected 55 days ago
SQLDatabricksAirflowData AnalysisData EngineeringProduct ManagementProduct StrategyAgileSalesforceCustomer SuccessLeadership

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Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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Files H-1B transfers

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About the role

  • Reporting to the Senior Director of Product Management, you will serve as the bridge between our complex data infrastructure and the value we present to our customers.
  • In the short term, you will act as the operational engine for new customer implementations, ensuring data ingestion runs smoothly and internal teams are prepared for call execution.
  • Concurrently, you will take ownership of our customer analytics and reporting capabilities.

Responsibilities

  • You will drive the rollout of data insights to our customer base and lead discovery for expanded reporting functionality for Payer and Provider partners.
  • Performance Metric Strategy: Partner with product leadership to define how we represent Sage's performance to the market, establishing the core metrics that matter most to different user personas (e.g., enrollment rates, workflow success).
  • Cross-Functional Leadership: Drive the day-to-day execution and agile ceremonies for a matrixed team of data and QA engineers to ensure timely delivery of both implementations and product features.
  • Customer Analytics Adoption: Successfully scale our reporting capabilities across the customer base, delivering high-value insights that prove the ROI of Sage and drive partner engagement.
  • Demonstrated ability and willingness to dive into manual troubleshooting, file resolution, and tactical operations to unblock implementations while building toward automated solutions.

Requirements

  • Technical Fluency: Strong proficiency in SQL and a solid understanding of modern data architecture (data lakes, ETL pipelines, data modeling).
  • Startup Mindset: Ability to write against ambiguity, take ownership of failure modes, and adapt quickly as technology and priorities shift.

Nice to have

  • Preferred Technology: Hands-on familiarity with modern data stack technologies like Databricks, Airflow, and Sigma (or similar BI/visualization platforms) is highly preferred.

Compensation

  • The actual salary offered will be determined by a variety of factors, including, but not limited to, your individual skills, qualifications, and past experience relative to the requirements of the role.

Benefits

  • We offer competitive salaries and benefits, including 401(k) matching up to 4% percentage of your salary, health, vision, and dental insurance, and flexible paid time off.
  • As a health technology company, we reserve the right to run a background check on any applicant to which we extend an offer and to re-perform any such check at any time during the course of employment.
  • If you have a disability or otherwise require any assistance whatsoever in the application or recruitment process, please feel free to submit a request to careers@ellipsishealth.com
  • Ellipsis Health is redefining how care teams engage and support patients through voice-based artificial intelligence.
  • Our Voice AI Care Manager, Sage, delivers empathetic, real-time conversations that help health plans and care management teams scale outreach, reduce operational bottlenecks, and improve member experience and outcomes.

Company info

  • The Product team at Ellipsis Health builds and deploys voice-based AI systems that operate inside real clinical and operational workflows.
  • We partner closely with Customer Success, Engineering, and Commercial to ensure our platform is not only innovative but operationally deployable and scalable across complex healthcare environments.
  • As we scale, this team owns the bridge between our core Voice AI capabilities and the technical infrastructure required to trigger, manage, and report on millions of member interactions.
  • Metric Standardization: Establish a unified, company-wide data dictionary and reporting standard for how we measure and communicate Sage's performance.
  • We are looking for a highly analytical, execution-driven Product Manager to own how we track, measure, and display the performance of our Voice AI, Sage.
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This listing is sourced directly from Ellipsis Health's careers page and normalized into a canonical job model.