Ubiquiti

Ubiquiti

Warranty Specialist

Draper, UT

Sponsorship not specifiedDetected 77 days ago
ZendeskResearchCommunicationNetSuite

About the role

  • They will need to answer customer questions in a professional and efficient manner.
  • The warranty specialist will process and submit claims through NetSuite and Zendesk.

Responsibilities

  • Manage and process warranty claims and inquiries through the collection of data, research of claims, and investigation.
  • Perform additional duties to support ongoing business needs.
  • A Warranty Specialist will manage and facilitate the entire warranty claims procedure.

Nice to have

  • Previous experience using NetSuite and Zendesk (preferred).

Benefits

  • Medical, dental, and vision insurance
  • Flexible work environment

Company info

  • Possess knowledge of the product lines to be able to demonstrate and discuss with customers.
  • Answering emails from customers, gathering needed data to process warranty claims, providing instructions on submitting warranty claims.
  • What We're Looking For

This listing is sourced directly from Ubiquiti's careers page and normalized into a canonical job model.