Zendesk

Zendesk

Senior Director, Technology Alliances

San Francisco, California, United States of America · Director

Sponsorship not specified$298k-$446kDetected 13 days ago
LLMsAgentic AIZendeskCadenceResearchLeadershipCollaborationMentoring

About the role

  • Sitting at the critical intersection of product, engineering, CTO and corporate strategy, you will be the executive anchor for Zendesk's relationship with the rapidly evolving AI & Hyperscaler ecosystem.
  • You will be a strategic advisor to Zendesk's executive leadership team on macro shifts in the AI ecosystem, commercial frameworks, and disruptive technologies that could impact business strategy.
  • The US annualized base salary range for this position is $298,000.00-$446,000.00.

Responsibilities

  • Negotiating dedicated access to the partner's top-tier technical talent and research scientists to directly train, support, and advise Zendesk's internal product and engineering teams.
  • Build, nurture, and own executive-level relationships with the C-suite and senior leadership teams at Zendesk and across our most critical strategic partners.
  • Act as a direct manager, coach, and advocate for the Director, AI Partnerships, ensuring they have the support and professional development needed to successfully drive operational execution with partner counterparts.
  • Provide overarching guidance to the broader team as they manage programmatic engagements with ISVs, developers, and hyperscalers (such as Amazon Bedrock).
  • San Francisco or the Bay Area to maintain close, daily proximity to major GenAI platform and hyperscaler headquarters and partner ecosystems.

Nice to have

  • A business degree or an MBA is highly preferred.

Skills

  • Defining Success (Key Objectives)
  • Candidate Profile
  • Experience & Expertise

Compensation

  • The US annualized base salary range for this position is $298,000.00-$446,000.00.

Benefits

  • This position may also be eligible for bonus, benefits, or related incentives.
  • Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.

Company info

  • This role must attend our local office for part of the week.

Equal opportunity

  • equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace.
  • We are an AA/EEO/Veterans/Disabled employer.
  • If you are based in the United States and would like more information about your EEO rights under the law, please click here.
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This listing is sourced directly from Zendesk's careers page and normalized into a canonical job model.