Sdms
Sales Engineer
Auburn Hills, Michigan, United States
Sponsorship not specifiedDetected 27 days ago
CRMSalesBusiness DevelopmentPipeline ManagementCommunicationCollaboration
About the role
- We provide equal employment opportunities to all employees and applicants and comply with applicable federal, state, and local laws.
- This is a field-oriented, execution-driven role requiring frequent customer engagement, disciplined pipeline management, and close coordination with Applications and Service teams.
- Work Environment & Physical Demands Combination of home office, Tech Centre, and customer-site environments with exposure to manufacturing hazards such as noise, electricity, chemicals, heavy equipment, and automated/manual machinery.
Responsibilities
- We are building a new CNC Tech Center support customer demos, applications collaboration, and service readiness.
- Role Summary The Sales Engineer is responsible for developing and growing business within an assigned territory by identifying opportunities, engaging customers, coordinating demonstrations, converting inquiries into orders, and building long-term customer relationships.
- 3) Cross-Functional Coordination • Work closely with Applications Engineers to plan demos, validate cycle times, and confirm technical feasibility. • Coordinate with Service Engineers to build customer confidence in installation, commissioning, and uptime. • Ensure a smooth handover from order intake to installation and service support.
- 4) Discipline & Reporting • Maintain accurate and timely CRM entries for leads, opportunities, and forecasts. • Update sales projections with realistic closure timelines and probability assessments. • Record and analyze lost orders, identifying trends and corrective actions. • Participate in weekly and monthly sales and performance reviews.
- 5) Customer Relationship Management • Build and maintain long-term relationships with key and strategic customers. • Act as the primary point of contact for customer communication within the territory. • Represent the company professionally during customer meetings, events, trade shows, and open houses.
- Develop new customer relationships within the assigned territory, including job shops, OEMs, and tier suppliers.
- Build, maintain, and advance a healthy sales funnel from lead through proposal and demo stages.
- Manage customer inquiries from RFQ through order closure.
- Drive negotiations and close orders within defined pricing and margin guidelines.
- Support payment follow-up and delivery coordination in collaboration with internal teams. 3) Cross-Functional Coordination
Requirements
- Extensive regional travel required
- Coordinate and lead machine demonstrations at Tech Centres and customer sites as required.
Compensation
- Performance Metrics (KPIs) • Annual sales revenue and growth achievement • Demo-to-order conversion ratio • Forecast accuracy and pipeline quality • Number of qualified customer visits per week • Lost order analysis and corrective action closure • Payment collection support
Company info
- Jyoti CNC Automation Location: Assigned territory under one of the USA Tech Centres Reports To: Zone Head / Tech Centre Head Schedule: Monday-Friday, Core Business Hours Travel: Extensive regional travel required FLSA Status: Exempt
Equal opportunity
- Jyoti is an equal opportunity employer.
This listing is sourced directly from Sdms's careers page and normalized into a canonical job model.