GE HealthCare

Field Service Engineer 2 - Sacramento, CA

CA07-01-Sacramento-1804 Tribute Rd

No sponsorship$85k-$128kDetected 7 days ago

SalesCommunicationCollaboration

About the role

The Field Service Engineer is aware of and follows all Field Modification Instructions and/or Instrument Service Information bulletins.
Responsible for driving customer satisfaction through Service Excellence.
GE HealthCare is a leading global medical technology and digital solutions innovator.

Perform troubleshooting, service repairs and installations of moderate complexity
Own customer issues from dispatch or identification of issue to resolution.
Leads installations, validations, maintenance, and service repair needs on designated equipment.
Partner with the customer and/or the sales team to recommend value-added services that will help the customer run their business more efficiently
Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues
to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.

Or high school diploma/GED and 6 years of relevant experience
Must have and maintain a valid Driver's License
Experience with Web applications as well as Microsoft suite of products
Legal authorization to work in the U.S. is required.
Ability to be available after hours and/or work a rotating on-call schedule including weekends

Ability to lift, carry push and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time.
Ability to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity.
Additional Information
Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No

We will not sponsor individuals for employment visas, now or in the future, for this job opening.For U.S. based positions only, the pay range for this position is $85,280.00-$127,920.00 Annual.
It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities.
Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).
GE HealthCare will require proof of status prior to employment.
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation.
GE HealthCare is an
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening.
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Perform timely and accurate preventative maintenance of medical equipment with a hospital or healthcare system to ensure optimal delivery of healthcare services to patients

Job Description Summary
The Field Service Engineer 2 performs on time and accurate Preventative Maintenance in one or more modalities of equipment.
Works independently to trouble shoot and perform moderately complex repairs on assigned equipment.
Independently performs and leads equipment installations in one or more modalities.
This role is located in Sacramento, CA.
This role is remote.
Our mission is to create a world where healthcare has no limits.
Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Lead communications with customers and serve as escalation point for customer related concerns, including installations
Leverage customer knowledge and relationships to assist customers and service sales with contract and on demand revenue growth.

GE HealthCare is an Equal Opportunity Employe r.
Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Equal Opportunity Employe r.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening.

This listing is sourced directly from GE HealthCare's careers page and normalized into a canonical job model.