Chime Financial, Inc
Insights Analyst, Dispute Experience
Remote, USA · Senior · Full-time
Sponsorship not specifiedDetected 21 days ago
PythonSQLMachine LearningData ScienceData VisualizationStatisticsA/B TestingLeadershipCommunication
About the role
- The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
- Translate complex data signals into root-cause narratives and actionable operational or product recommendations.
Responsibilities
- Measure operational and member impact of automation changes and support the design of new AI features (e.g., routing logic, contact summarization, anomaly detection).
- Design and evaluate A/B tests, policy changes, rule deployments, workflow adjustments, and operational interventions.
- Develop sizing models that quantify the operational, financial, and member impact of proposed policy, workflow, or automation changes, providing clear forecasts that support data-driven rollout decisions.
Requirements
- You will bring strong analytical rigor, exceptional communication skills, and the ability to translate complex data signals into clear, actionable insights for senior leaders.
Compensation
- The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Benefits
- The base salary offered for this role and level of experience will begin at $138,000.00 and up to $190,000.00 Full-time employees are also eligible for a bonus, competitive equity package, and benefits.
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