Rightsite Health 1

EMS Account Manager (DFW/TX)

Dallas, Texas, United States

Sponsorship not specifiedDetected 12 days ago

HubSpotSalesforceCRMSalesAccount ManagementForecastingLeadershipCommunicationCollaborationProblem SolvingOrganizational Skills

About the role

Using telehealth, ER physicians and patient navigators, we help crews safely redirect appropriate patients to the right level of care, reducing unnecessary transports while preserving readiness for true emergencies.
The result is better patient experience, higher-quality care, and more available EMS capacity for the calls that cannot wait.
Your focus is not on traditional account management, but rather on the success of the partnership itself.

We partner directly with EMS in the field and through dispatch to support real-time clinical decision-making for non-emergent patients.
You show up as a credible partner who helps agencies use RightSite in ways that fit their workflows and improve outcomes on the ground.
You support growth by ensuring agencies succeed after launch, through strong adoption, ongoing optimization, and visible operational value.
Build and sustain trusted relationships with EMS chiefs, operations leaders, dispatch leadership, and field personnel, grounded in a practical understanding of EMS workflows and constraints.
Partner with Sales as a subject-matter and relationship expert, participating in renewals, expansions, and planning conversations to ensure continuity and credibility.
Drive adoption and appropriate utilization by helping agencies align training, dispatch workflows, and field operations to real-world conditions.
Monitor partner performance and utilization trends, identifying risks early and surfacing opportunities to improve outcomes and capacity.
Support contract renewals, amendments, and program expansions in collaboration with Sales and executive leadership.
Represent RightSite in agency meetings, trainings, and regional or state EMS forums as a credible partner to the EMS community.
Maintain accurate, current records in CRM systems to support forecasting, renewals, and internal coordination.

A DAY IN THE LIFE Own the day-to-day health of assigned EMS partnerships, serving as the primary point of contact and accountable steward of the partner experience.
Benefits of working with us include:

RightSite helps EMS agencies use their most limited resource, crews and units, where they matter most.
WHO WE ARE RightSite helps EMS agencies use their most limited resource, crews and units, where they matter most.

This listing is sourced directly from Rightsite Health 1's careers page and normalized into a canonical job model.