Delinea

Delinea

Technical Account Manager - GRC/Identity Governance

U.S

Sponsorship not specifiedDetected 16 days ago
CybersecurityComplianceProduct ManagementProduct StrategyCRMSAPAuditingERPCustomer SuccessHIPAALeadershipCommunicationCollaborationInternal AuditNetSuite

About the role

  • About Delinea: Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise.
  • Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG.
  • We value diversity, innovation, and a culture of respect and fairness.

Responsibilities

  • Document customer environments, access profiles, risk mitigations, and control evidence
  • share details with internal support and engineering teams to enable faster root-cause analysis and resolution.
  • Coordinate participation in early access programs for new Fastpath releases, identify opportunities to influence product direction, and support beta testing/validation focused on audit and compliance use cases.
  • Build and leverage relationships across Delinea to mobilize resources quickly for customer challenges.
  • Develop and present executive-level reports summarizing access risk posture, certification progress, key compliance themes, and actionable insights from global escalations.
  • Document customer environments, access profiles, risk mitigations, and control evidence; share details with internal support and engineering teams to enable faster root-cause analysis and resolution.
  • We act with integrity and deliver on our commitments
  • We embrace diverse people and ideas to drive better outcomes

Requirements

  • If you have deep expertise in compliance, audit, internal controls, or GRC processes
  • The ideal candidate is detail-oriented, proactive, and excels under pressure in fast-paced audit and compliance environments.
  • Prior experience with Fastpath solutions or comparable GRC/IGA tools (e.g., for SoD analysis, user access reviews, access certifications, or audit automation) is a significant advantage.

Benefits

  • Demonstrated quick learning and absorption of new technical/compliance information.

Company info

  • Engage swiftly with customers to resolve high-priority issues related to access data accuracy, certification campaigns, risk quantification, or integration with business applications.
  • proactively communicate changes to customers and advocate for their needs in product roadmap discussions with Engineering and Product Management. · Conduct regular review sessions to validate platform configurations for alignment with audit/compliance objectives.
  • Maintain high performance levels with customers, measured through satisfaction surveys and compliance outcomes.
  • Track product updates, new features, emerging compliance requirements, and potential impacts; proactively communicate changes to customers and advocate for their needs in product roadmap discussions with Engineering and Product Management. · Conduct regular review sessions to validate platform configurations for alignment with audit/compliance objectives.
  • Deliver remote services to new and existing customers, including configuration guidance, onboarding to Fastpath modules, training on audit workflows, SoD rulesets, and reporting tools.

This listing is sourced directly from Delinea's careers page and normalized into a canonical job model.