Bdainc

Account Manager – Optical Retail Industry

Troy, Michigan, United States

Sponsorship not specified$82k-$92kDetected 8 days ago

Project ManagementSalesforceCRMLeadershipCommunicationCollaborationMicrosoft Office

About the role

In this role, you are both strategic and sales-driven to manage and grow a portfolio of high-value enterprise and hybrid accounts within the branded merchandise industry.
This role requires a deep understanding of the promotional products space, strong enterprise-level relationship management, and a proven ability to drive revenue growth through strategic planning, value-driven selling, and cross-functional collaboration.
You must be both a strategist and a closer and thrive on expanding client relationships, exceeding sales goals, and delivering creative solutions that align with brand compliance and client marketing objectives.

Prepare and maintain an actionable strategic account plan using the OST model (Objective, Strategy, Tactics) for all assigned accounts focused on quarterly budget attainment (profit and margin results).
Own and exceed sales and margin goals across assigned accounts.
Identify new opportunities within existing accounts to drive incremental revenue through strategic prospecting and relationship building.
Lead Quarterly Business Reviews (QBRs) and Account Business Reviews (ABRs), delivering insights, performance metrics, and strategic roadmaps.
Ensure data hygiene guideline compliance. Manage all opportunities, tasks, and key performance indicators to prescribed guidelines through insights from Salesforce CRM, promo and program performance analysis, and proactive recommendations.
Build and maintain strong relationships with client stakeholders, serving as the primary point of contact.
Deliver proactive, solutions-oriented support to meet evolving client needs, acting as both consultant and problem-solver.
Work closely with Creative, Merchandising, Programs, Sales Ops, Supplier Relations, and other internal teams to deliver a best-in-class client experience.
Manage all opportunities, tasks, and key performance indicators to prescribed guidelines through insights from Salesforce CRM, promo and program performance analysis, and proactive recommendations.
Develop merchandise strategies that reflect market trends and elevate the client's brand.

Bachelor's degree in Marketing, Communications, Business, or related field.
Proven track record of sales success and strategic account growth.
Strong judgment, professionalism, and ability to navigate sensitive client interactions.
Participation in departmental and other meetings as required
Exceptional communication skills - written, verbal, and interpersonal.
Highly detail-oriented with strong organizational and project management skills.
Comfortable working independently and collaboratively in a fast-paced, dynamic environment.
Proficient in Microsoft Office Suite; Salesforce experience strongly preferred.
High level of curiosity, accountability, and a proactive, solution-oriented mindset.
Ability to manage multiple priorities in a fast-paced, client-focused environment.
Willingness to travel approximately 50% of the time.

5+ years of experience in the branded merchandise/promotional products industry preferred.
Proficient in Microsoft Office Suite
Salesforce experience strongly preferred.

We are pleased to share the base salary range for this position is $82,000 to $92,000 in WA with bonus opportunities; $70,000 to $82,000 in IN, MI, TX and GA with bonus opportunities.

This listing is sourced directly from Bdainc's careers page and normalized into a canonical job model.