Mtb

Wealth Client Service Team Lead

Boston, MA

Sponsorship not specified$15k-$20kDetected 1 day ago

SalesAuditingPerformance ManagementLeadershipMentoringInternal Audit

About the role

Set s and enforce s Client Associate team standards.
Communicate effectively with the client facing team within the market.
Monitor client service activities and/or Client Associates and ensure timely completion of work.

Lead the activities of the Client Associate function and/or a team of Client Associates. Set short-term priorities and instill a client - centric mentality to support generation of new sales revenue through client acquisition and expansion of existing clients.
Establish procedures and oversee account opening process to support the effective and timely funding of new business and a positive initial client onboarding experience.
Support the generation of new sales revenue through client acquisition and expansion of existing clients.
Provide Market leadership support on department/market -specific initiatives.
Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis.
Promote an environment that supports diversity and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees.
The pay range for this position is $86,600.00 - $144,300.00 Annual (USD).
The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
Work with team members in the setting of goals and annual performance expectations, career development, and providing on going and constructive feedback, coaching and training to ensure the performance standards of the client service function are met or exceeded.
Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.

Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite.

This listing is sourced directly from Mtb's careers page and normalized into a canonical job model.