Fis Management Services LLC

Analyst I, Legal Operations & Services

US FL JAX 347, USA

Sponsorship not specifiedDetected 25 days ago

Data VisualizationLLMsNegotiationCustomer SupportResearchCommunicationProblem SolvingTime Management

About the role

This position assists in coordinating the daily operations of processing functions and maintaining processing infrastructure to ensure service level agreements are met.
Contributes to maintaining operational efficiency by conducting routine tests of programs, systems, and hardware/software changes to ensure system compatibility, functionality, and reliability.
Under direct supervision, promptly responds to processing problems and client requests, troubleshooting issues, identifying root causes, and providing timely solutions to restore service and minimize the impact on clients and business operations.

We deliver innovation that advances the way the world pays, banks and invests.
Performs analyses of the business goals, objectives and needs of the general business environment for appropriate FIS segment, division, group or line of business.
Performs research and analysis to support business operations and presents findings to manager or project leader.
Plans and designs business processes and make recommendations and changes in order to improve and support business systems and activities and/or to deliver greater effectiveness and efficiency.
Identifies and implements best practices and suggests how to improve current practices.
Develops recommendations to solve problems and issues related to business operations.
Analyzes and documents business processes and metrics and identifies improvement opportunities.
May perform special projects upon request and on occasion.

Ability to manage confidential and sensitive legal, business, and employee data with a high degree of discretion, accuracy, and adherence to privacy, compliance, and information security requirements.
Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed

However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation.
All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Recruitment at FIS works primarily on a direct sourcing model
a relatively small portion of our hiring is through recruitment agencies.

Competitive salary and benefits
Calculates/estimates costs and benefits of alternative actions or solutions to establish their viability/return on investment.

Our team supports the Legal, Compliance & Corporate Affairs (LCCA) function within Tech Ops & Governance by leading enterprise-wide reporting and insights.
We are focused on modernizing how LCCA operates-driving innovation through the development of AI-powered agents, workflows, and automation solutions.
Partnering closely across the organization, we work to scale efficient, data-driven processes that enhance decision-making and enable the business to move faster and more effectively.
What you will be doing:
Utilizes systems and data to resolve business issues in the most effective and productive manner.
May train internal employees on changes to business practices, processes or procedures.

This listing is sourced directly from Fis Management Services LLC's careers page and normalized into a canonical job model.