Western Digital
Physical Security Systems Analyst
San Jose, CA, United States
Sponsorship not specifiedDetected 14 days ago
SQLCloud PlatformsLinuxCybersecuritySOC OperationsIncident ResponseCustomer SupportControlsVoIPPublic Speaking
About the role
- It's real systems, at real scale, people solving some of the hardest challenges in technology today.
- Join us and let's shape the future of data. ***Please note, this is NOT an InfoSec role.
Responsibilities
- Support panel migrations, firmware updates, and reader configurations
- Validate system functionality after deployments (badging, access levels, video)
- Maintain documentation and standard operating procedures
- Provide responsive support for troubleshooting, service requests, and system-related incidents.
- Support the development and execution of physical security systems and technology roadmaps aligned to organizational objectives.
- Manage, track, and review requests using internal platforms such as ServiceNow, Smartsheet, or similar tools.
- Assist with the deployment and support of enterprise access control, video management, visitor management, and related security systems.
- Collaborate with third-party vendors, service providers, and security operations teams to maintain consistent global standards.
- Work within Windows, Linux, SQL, networking, and IoT environments to support security infrastructure.
- Deploy, maintain, and troubleshoot core business applications, including application servers, endpoints, supporting hardware, and databases.
Requirements
- Proven direct experience in physical systems integration and security technology.
- Demonstrated knowledge of access control systems, video management systems, security hardware, locks, sensors, and IoT devices.
- Experience managing multiple vendors, priorities, and budgets.
Nice to have
- Hands-on experience with at least one major system (Lenel, C-Cure, Genetec, Milestone, or equivalent systems.)
- Working knowledge of: Windows Servers, Networking fundamentals, Basic SQL
- Familiarity with cloud and virtualization environments.
- Experience presenting to internal stakeholders and leadership.
- Experience supporting integrations, migrations, and cutover projects across diverse environments.
- The candidate should be able to troubleshoot independently while appropriately escalating more complex issues.
- We also prohibit harassment of any individual on any of the characteristics listed above.
- Our non-discrimination policy applies to all aspects of employment.
Compensation
- The salary range is what we believe to be the range of possible compensation for this role at the time of this posting.
- We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York.
- If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned.
- You will be eligible to be considered for bonuses under either WD's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance.
- You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan.
- Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.
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This listing is sourced directly from Western Digital's careers page and normalized into a canonical job model.