Rocket Travel, Inc.

Rocket Travel, Inc.

Senior Director, Strategic Partnerships (Chicago)

Chicago, IL · Director

Work authorization required$193k-$227kDetected 2 days ago
SQLCustomer SupportLeadershipCommunicationCollaborationPublic Speaking

About the role

  • Rocket Travel is looking for a Senior Director, Strategic Partnerships to join our growing Partnership team.
  • Our global partnerships range from world-class airlines to international banks to large-scale shopping platforms.
  • We encourage all applicants with a touch of wanderlust to apply to our team, as we work toward helping our travelers reach the vacation of their dreams.

Responsibilities

  • In this role, you'll work closely with loyalty partners across North America, helping develop the Rocket Travel brand, evolve existing brands, and develop opportunities for growth.
  • We help our partners develop successful go-to-market strategies through marketing expertise and data to support their overall growth.
  • Own Regional Partnerships with our white label, loyalty program partners. You'll take on a team and set direction for the growth and optimization of partners within a designated region at Rocket Travel
  • Establish team and partner KPIs to guide measurements of success and track progress along the way, reporting internally and externally on what is working well and where help is needed
  • Negotiate commercial terms with existing and potential new partners to create an aligned economic structure where both parties are motivated by the same success. Be a first line in contract reviews, working closely with legal teams to redline deals
  • Partner with product and engineering teams to define and deliver product features, tests, enhancements and launches. Facilitate clear communication between external partners and internal teams
  • Partner with leadership across the Booking Holdings group to grow strategic partnerships through collaboration and product/partner innovation
  • Be a leader, acting as a manager, advocate, mentor, and peer. Engage with direct reports, guide priorities, and provide detailed support when needed to communicate partnership direction and strategy across the company
  • Bring creative thought to partnerships, working closely with each partner to drive growth across product verticals and be a subject matter expert on global travel industry
  • Manage deadlines across projects. There will be short turnarounds for some projects, and longer engagements with others. Be effective in managing time and proper balance between both

Nice to have

  • You have proven experience leading, motivating, and growing a team
  • You always put the customer front and center.
  • You ensure a focus centered around solving pain points
  • You have familiarity with key business tools across Google Sheets, Docs, and Slides.
  • SQL knowledge is a plus.
  • You understand business objectives.
  • You have a strong knowledge of technology and product development with the ability to vary your communication based on the audience, both internal and external
  • You continuously seek feedback.

Compensation

  • $193k-$227k

Company info

  • Rocket Travel by Agoda is a travel technology company founded in 2012 under our flagship consumer facing product, rocketmiles.com.
  • Since then, we have evolved to partner with some of the largest consumer travel brands in the world creating white-label solutions that allow customers to earn and redeem miles and points for booking hotels, rental cars, flights and activities.
  • We attract customers from every corner of the globe with a seamless user experience that's built in-house from ideation to finished product: our team includes front- and back-end developers, customer service, data analysts, designers, marketers, accountants, partnership sales, and managers.

Visa & Work Authorization

  • We are an E-Verify employer – meaning that your Form I-9 information will be provided to the federal government to confirm that you are authorized to work in the U.S.
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