Apollo Information Systems
IT Administrator / SOC Analyst
3461 Ringsby Court, Suite 460 Denver, CO 80216
Sponsorship not specifiedDetected 29 days ago
PythonBashPowerShellAWSAzureCloud PlatformsCybersecurityNetwork SecuritySIEMMicrosoft SentinelSOC OperationsDetection EngineeringIncident ResponseOnboardingCustomer SupportFirewallCommunicationProblem Solving
About the role
- When capacity allows, the individual works as a SOC Analyst I, monitoring and triaging security alerts alongside the Security Operations Center team.
Responsibilities
- Own and work the IT ticket queue: respond to incidents, problems, and service requests, and resolve end-user issues promptly.
- Install, configure, maintain, and administer servers, operating systems, and applications.
- Prepare and maintain operating procedures for technical support, troubleshooting, and routine systems administration.
- Perform related IT operations work as assigned.
- Perform initial incident response activities and escalate issues when necessary.
- Document and track security incidents and their resolutions.
- Collaborate with the SOC team and contribute to security documentation and procedures.
- Be the go-to resource for IT operations - the team and end users know you, trust your response time, and the ticket queue is running cleanly with documented procedures you've helped maintain or improve
- Draft or improve at least one IT or SOC procedure document that gets adopted
Requirements
- Knowledge of systems administration: operating systems, applications, and computer hardware/software configuration and troubleshooting.
- Familiarity with common security tools (e.g., firewalls, IDS/IPS, SIEM, EDR/MDR).
- Experience with CrowdStrike, Sophos, or SentinelOne platforms.
- Network security experience with Sophos or Fortinet.
- Familiarity with cloud identity and access management platforms (e.g., Microsoft Entra ID, Google Workspace)
- Demonstrate growing proficiency with at least one SIEM platform and one EDR tool (CrowdStrike, Sophos, or SentinelOne) beyond basic monitoring
- Required
- Intellectual curiosity. Must be interested in growing, learning, improving, and expanding your skills.
- Willingness to support SOC shift coverage as needed.
- Preferred
Nice to have
- Proficiency with networking concepts, protocols, and security principles.
- Minimum 2 years of experience in IT/systems administration, helpdesk, or a related field.
- Strong analytical and problem-solving skills, with the ability to work a busy ticket queue and prioritize effectively.
- Experience with cloud platforms (e.g., M365, Azure, AWS).
- Basic scripting (e.g., PowerShell, Bash, Python).
- Excellent written and verbal communication and a customer-service mindset.
- Ability to work in a fast-paced environment and handle multiple priorities.
- Experience managing a Microsoft 365 environment, including Entra, Exchange, Intune, and SharePoint.
Skills
- About Apollo
Compensation
- Company‑paid life insurance at 1x annual salary
Benefits
- Comprehensive medical, dental, and vision coverage, the company covers 100% of employee premiums and 90% of dependent premiums on base plans
- Unlimited PTO, 7 paid sick days, and 11 paid holidays
- Company‑paid life insurance at 1x annual salary
- Company‑paid Short‑Term Disability (STD) and Long‑Term Disability (LTD) coverage
- $125 monthly home‑office tech stipend for internet, equipment, and other technology needs
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