Apollo Information Systems

Apollo Information Systems

IT Administrator / SOC Analyst

3461 Ringsby Court, Suite 460 Denver, CO 80216

Sponsorship not specifiedDetected 29 days ago
PythonBashPowerShellAWSAzureCloud PlatformsCybersecurityNetwork SecuritySIEMMicrosoft SentinelSOC OperationsDetection EngineeringIncident ResponseOnboardingCustomer SupportFirewallCommunicationProblem Solving

About the role

  • When capacity allows, the individual works as a SOC Analyst I, monitoring and triaging security alerts alongside the Security Operations Center team.

Responsibilities

  • Own and work the IT ticket queue: respond to incidents, problems, and service requests, and resolve end-user issues promptly.
  • Install, configure, maintain, and administer servers, operating systems, and applications.
  • Prepare and maintain operating procedures for technical support, troubleshooting, and routine systems administration.
  • Perform related IT operations work as assigned.
  • Perform initial incident response activities and escalate issues when necessary.
  • Document and track security incidents and their resolutions.
  • Collaborate with the SOC team and contribute to security documentation and procedures.
  • Be the go-to resource for IT operations - the team and end users know you, trust your response time, and the ticket queue is running cleanly with documented procedures you've helped maintain or improve
  • Draft or improve at least one IT or SOC procedure document that gets adopted

Requirements

  • Knowledge of systems administration: operating systems, applications, and computer hardware/software configuration and troubleshooting.
  • Familiarity with common security tools (e.g., firewalls, IDS/IPS, SIEM, EDR/MDR).
  • Experience with CrowdStrike, Sophos, or SentinelOne platforms.
  • Network security experience with Sophos or Fortinet.
  • Familiarity with cloud identity and access management platforms (e.g., Microsoft Entra ID, Google Workspace)
  • Demonstrate growing proficiency with at least one SIEM platform and one EDR tool (CrowdStrike, Sophos, or SentinelOne) beyond basic monitoring
  • Required
  • Intellectual curiosity. Must be interested in growing, learning, improving, and expanding your skills.
  • Willingness to support SOC shift coverage as needed.
  • Preferred

Nice to have

  • Proficiency with networking concepts, protocols, and security principles.
  • Minimum 2 years of experience in IT/systems administration, helpdesk, or a related field.
  • Strong analytical and problem-solving skills, with the ability to work a busy ticket queue and prioritize effectively.
  • Experience with cloud platforms (e.g., M365, Azure, AWS).
  • Basic scripting (e.g., PowerShell, Bash, Python).
  • Excellent written and verbal communication and a customer-service mindset.
  • Ability to work in a fast-paced environment and handle multiple priorities.
  • Experience managing a Microsoft 365 environment, including Entra, Exchange, Intune, and SharePoint.

Skills

  • About Apollo

Compensation

  • Company‑paid life insurance at 1x annual salary

Benefits

  • Comprehensive medical, dental, and vision coverage, the company covers 100% of employee premiums and 90% of dependent premiums on base plans
  • Unlimited PTO, 7 paid sick days, and 11 paid holidays
  • Company‑paid life insurance at 1x annual salary
  • Company‑paid Short‑Term Disability (STD) and Long‑Term Disability (LTD) coverage
  • $125 monthly home‑office tech stipend for internet, equipment, and other technology needs

This listing is sourced directly from Apollo Information Systems's careers page and normalized into a canonical job model.