Highmark Health
Patient Access Coordinator/Emergency Department - AGH - Full-time - Rotating Shifts
Pittsburgh PA, 15212, 320 E N Ave · Full-time
Sponsorship not specifiedDetected 1 day ago
ComplianceAccessibilityCustomer SupportHIPAACommunication
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odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Files H-1B transfers
10 transfer filings in the last year, covering 10 workers. Median labor-condition decision: 8 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- Assume clinical and financial risk of the organization when collecting and documenting information on the patient's behalf.
- Articulates information in a manner that patients, guarantors and family members understand so they know what to expect and understand their financial responsibilities.
Responsibilities
- Identifies all patient financial responsibilities, calculates estimates, collects liabilities and post payment transactions as appropriate in the ADT system and performs daily reconciliation.
- Identifies self-pay accounts and documents for follow up by self-pay vendor or financial advocacy department. (20%)
- Delivers positive patient experience.
- Performs any written or verbal communication necessary to exchange information with designated contacts and promote positive working relationships.
- Maintains focus on attaining productivity standards and recommends innovative approaches for enhancing performance and productivity when appropriate. (10%)
Requirements
- Connects patient to financial advocacy resources when appropriate, provides or obtains signatures on regulatory paperwork as required.
- Obtains limited clinical data based on service required.
- Provides or obtains signatures on regulatory paperwork as required. ( 40%)
- Ability to remain calm and professional when faced with stressful situations.
- It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
- As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.
Skills
- Displays a strong attention to detail, excellent communication skills, empathy, and compassion for patients and their families.
Compensation
- Collects and updates all necessary data to ensure timely, accurate bill submission to include workers compensation and motor vehicle claims.
Benefits
- Has the ability to multitask, work swiftly under pressure in a high acuity patient environment, and work collaboratively with healthcare professionals.
- Follows standard and isolation precautions to provide adequate protections for healthcare workers, patients, and visitors.
- Cooperates with patients, all healthcare personnel, and designated external agencies or vendors.
- Maintain cohesive working relationships with healthcare personnel to communicate pertinent information such as alias name changes and information blocks to prevent release of information.
- Accountable for accurate registration into electronic health record during system downtime with monitoring and reconciliation of every patient for accuracy.
- Completes and/or attends mandatory training and education sessions within approved organizational guidelines and timeframes. ( 10%)
- High School/GED or one - three months related experience and/or training; or equivalent combination of education and experience
- One previous year of related experience, preferably within a medical setting, financial services setting, and/or a demanding customer service environment
- Medical terminology and insurance knowledge
Company info
- Allegheny Health Network
- Creates the first impression of Allegheny Health Network's (AHN) services to patients, families, and other external customers upon arrival.
- Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
- Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct.
- This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
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This listing is sourced directly from Highmark Health's careers page and normalized into a canonical job model.