Flagright
Implementation Manager - North America
San Francisco, USA
H1B sponsorship availableDetected 21 days ago
SQLAWSComplianceProject ManagementStakeholder ManagementCustomer SuccessCommunication
About the role
- You will run complex, enterprise implementations end to end: the project plan, the engineering coordination, the data migration, the cutover, and the post go-live stabilization.
- You take the heaviest, highest-stakes execution and get enterprise customers live cleanly, on time, and with no surprises.
- This is a high-ownership role in a fast-moving environment.
Responsibilities
- Complex Project Delivery: Own the execution of complex, enterprise implementations end to end. Run the project plan, the critical path, the workstream coordination, and the risk log, and make sure nothing falls through the cracks.
- Discovery & Solution Design: Work with the customer to understand their environment, use cases, and compliance requirements, and translate them into a clear implementation plan and configuration that meets their needs.
- Project Management: Run the project end to end: build and maintain the project plan, own the critical path and timeline, coordinate workstreams across the customer, engineering, and product, track dependencies and risks, and keep the delivery on schedule.
- Stakeholder Management: Map and manage the stakeholders on both sides of a delivery, from the customer's project sponsors and technical teams to internal engineering and product.
- Keep everyone aligned, set clear expectations, and drive decisions across groups with competing priorities.
- Risk & Issue Management: Identify risks early, manage issues to resolution, and escalate proactively so problems are surfaced and solved before they affect the customer.
Skills
- Excellent written and verbal communication skills in English are essential for effective customer interactions.
- Demonstrated ability to work independently, take ownership of tasks, and meet deadlines consistently.
- Understanding of anti-fraud, anti-money laundering, or compliance domains.
- Previous experience implementing software for banks or large, regulated financial institutions.
- Exposure to cloud data and event-driven systems, such as AWS, streaming pipelines, or columnar stores.
- Understanding of financial data security and privacy regulations, such as GDPR or PCI-DSS.
- Strong stakeholder management
- Preferred Skills
Benefits
- High-bar environment focused on execution, learning, and continuous improvement
- Get equity from day 1 at a Y Combinator startup
Company info
- Based in or willing to relocate to the Bay Area (H1B visa sponsorship available), this is a fully in-person role at our Santa Clara office
- 3-5 years of experience in delivery, implementation, or technical project management, ideally for a B2B software product sold to enterprise customers.
- A track record of personally owning complex deliveries from kickoff to a live, stable production state.
- Guide customers through technical integration with the Flagright platform, including API integration, data migration, backfills, and validation, and ensure their setup is production-ready.
- Integration & Onboarding: Guide customers through technical integration with the Flagright platform, including API integration, data migration, backfills, and validation, and ensure their setup is production-ready.
- Who we are looking for:
Visa & Work Authorization
- Based in or willing to relocate to the Bay Area (H1B visa sponsorship available), this is a fully in-person role at our Santa Clara office
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This listing is sourced directly from Flagright's careers page and normalized into a canonical job model.