Chen Med

Center Clinical Manager

125th Street (North Miami) · Contract

Sponsorship not specified$54k-$78kDetected 31 days ago

Data AnalysisComplianceExcelAuditingHRPerformance ManagementHIPAAEHR/EMRPatient CareLeadershipCommunicationMicrosoft OfficeInternal AuditOSHA

About the role

Collaborates with Center and Divisional leaders to provide VIP service to patients, family members and staff.
In partnership with Center leadership, manages clinical operations to ensure organizational objectives relative to clinical performance metrics, growth strategy and membership goals are regularly met and/or exceeded.
Performs direct patient care duties as/when needed. Patient care may include all duties roles and responsibilities of a Care Promoter.
Uses data analytics and dashboards to assist with the development and execution of business strategies that increase revenue and quality ratings (HEDIS/STARS/Clinical Gaps) and support our core model.
Develops protocols and procedures to improve staff productivity. Collaborates with PCPs to coach and manage clinical staff performance; implements progressive improvement plans and disciplinary action when needed.
Performs other duties as assigned and modified at manager's discretion.
Ability to nurture and maintain high clinical staff engagement and low turnover
Ability to effectively collaborate and influence team members, including PCPs, Providers and Specialists, market/region/division leaders, center and dyad leaders, nursing staff, and front office staff
https://chenmed.makeityoursource.com/helpful-documents

Completes all required training to dispense medications from medication room.
competent in other systems required for the position
High school diploma or GED equivalent required
IV Therapy certification for LPNs where required by State Board of Nursing
Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment

Highly developed healthcare operations and clinical acumen
Superb knowledge and understanding of general clinical operations, practices, techniques, medical products, processes and procedures
Excellent oral and written communication skills
Excellent leadership, interpersonal and organizational skills. Able to effectively coach, mentor, inspire and encourage top performance
Proven ability to consistently meet and regularly exceed organizational metrics
Capability to effectively resolve problems and achieve team goals
Detail-oriented to ensure accuracy of patient care, staff scheduling and other pertinent duties
Customer-focused, compassionate and empathetic with our patient population and their family members
Ability and willingness to travel locally, regionally and/or nationwide up to 10% of the time
Spoken and written fluency in English; Bilingual a plus (Spanish/Creole)
This job requires use and exercise of independent judgment

$54,358 - $77,655 Salary The posted pay range represents the base hourly rate or base annual full-time salary for this position.
Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors.
With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.

We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better.
Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve.
We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.
Ensures proper back office staffing scheduling, approves staff payroll and PTO, plans for and manages staffing shortages.
Manages medical equipment and supply inventory.
Leads high quality selection, hiring and on-going training and education for clinical staff and Pharmacy/Medication Technicians.

This listing is sourced directly from Chen Med's careers page and normalized into a canonical job model.