Arbor
Founding GenAI Engineer
New York City
Sponsorship not specifiedDetected 14 days ago
TypeScriptPythonReactFastAPIFull-Stack DevelopmentData EngineeringLLMsLogisticsVoIP
About the role
- This is a foundational engineering hire.
- You'll report directly to our CTO and co-founder, and work shoulder-to-shoulder with him on the core product.
- Umi, our AI researcher, runs natural voice interviews with frontline employees and customers at scale, then turns thousands of conversations into intelligence leaders act on.
Responsibilities
- Build real-time voice agents (LiveKit, Pipecat, Twilio, Deepgram, ElevenLabs) that hold natural interviews at scale
- Design agentic LLM workflows and agent harnesses on OpenAI, Anthropic, and Google Gemini models: prompts, structured outputs, and evals
- Build pipelines that turn thousands of conversations into themes, quotes, and recommendations
- Bias to ship: you own problems end-to-end and iterate fast with real users
- Backgrounds from Harvard, Princeton, Meta, Insight Partners, IBM.
- We know how to listen, build, sell, ship, scale - then iterate and accelerate.
- Strong founding team: Backgrounds from Harvard, Princeton, Meta, Insight Partners, IBM.
- Own the outcome: From first idea to customer impact, see it through.
- Real problems only: Find energy in work that actually matters, not in building features that sound cool but solve nothing.
Requirements
- Strong engineering fundamentals and experience shipping production systems end-to-end
- Hands-on LLM experience (prompting, structured output, retrieval, evals) beyond demos
- Proficiency in Python and TypeScript, comfort across backend and frontend
Nice to have
- Real-time voice or audio experience (LiveKit, Pipecat, WebRTC, telephony, STT/TTS)
- Data pipeline or analytics engineering experience
- Early-stage startup experience or 0-to-1 product ownership
Benefits
- Meaningful equity and competitive pay
- Medical, dental, and vision for you and your dependents
- Flexible time off and supportive parental leave
- Learning budget and top-tier gear
- Real upside: Already backed by the best with $6M+ from 645 Ventures, NextPlay Ventures (Jeff Weiner), Wisdom, and angels, but early enough for founding team members to see generational outcomes from equity.
Company info
- WE UNLOCK GROUND TRUTH FOR THE ENTERPRISES THAT POWER THE GLOBAL ECONOMY.
- There are billions of important conversations taking place in real time each day in hospitality, food service, retail, logistics and countless other industries - conversations with employees and conversations with customers.
- Until today, those conversations vanished into thin air the second they happened.
- Arbor turns in-person conversations into executive-grade strategic intelligence.
- We're closing enterprise contracts at companies in some of the most vital industries of the world.
- This problem is huge and there's nothing quite out there to solve it.
- Come join us if you're a product builder who gets this space!
- We're already working with multi-billion dollar manufacturers, retailers, and logistics companies.
- Customers see immediate ROI.
- Enterprise deals close fast.
- Mostly importantly, join for the team.
- Large enterprise customers: We're already working with multi-billion dollar manufacturers, retailers, and logistics companies.
- Product that works: Customers see immediate ROI.
This listing is sourced directly from Arbor's careers page and normalized into a canonical job model.