Stryker

Account Service Representative - 1st Shift (Hybrid)

Utah, Draper 313 W · Contract

Sponsorship not specified$22k-$29kDetected 7 hours ago

SAPERPCustomer SupportAccounts Payable

About the role

Travel Percentage: 10% Stryker Corporation is an equal opportunity employer.
Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.
Stryker is an EO employer - M/F/Veteran/Disability.

Provide feedback and suggestions to improve service levels, internal processes and customer support methodology
Support Sales Department by providing answers to questions generated by telephone, e-mails and fax.
Implement and support Quality initiatives throughout Customer Service workflow
Implement procedures to maintain accurate inventory records in the ERP system through proper billing and replenishment processes
Provide support beyond standard hours as needed if call volume and/or workload require additional time
Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Determine charges for product requests / usage, collaborate with Accounts Receivable on invoice disputes / discrepancies, take appropriate action required to resolve dispute
Maintain customer pricing in systems of record, including entering contracts as required

$21.58 - $29.20 USD Hourly
$22.66 - $30.66 USD Hourly
View the U.S. work location and transparency guide to find the pay range for your location.

Engage, interact, and respond in a prompt, accurate, courteous and poised manner to encourage positive business relationships with internal and external customers

This listing is sourced directly from Stryker's careers page and normalized into a canonical job model.