University of Miami
Clinical Business Operations Representative 2
Miami, FL, USA · Staff+ · Contract
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About the role
- To learn how to apply for a faculty or staff position, please review this tip sheet.
- Clinical Business Operations Representative 2 The University of Miami/UHealth department of Neurology has an exciting opportunity for a Full Time Clinical Business Operations Representative 2 to work at the UHealth Medical Campus.
- The Clinical Business Operations Representative 2 facilitates the prompt resolution of problems related to pre and post care that arise in daily clinical operations.
Responsibilities
- Maintain records for new patient appointments in BOX; manage incoming faxes and mail.
- Proactively manage physicians' clinical schedules to maximize time and capacity.
- Manage the UChart Inbasket for assigned division.
- Copy, fax, and scan documents for distribution, filing, meetings, etc.
- Distribute updated documents to appropriate entities internally as well as externally.
- Maintain updated physician's documentation CME
Requirements
- Minimum 1 year of relevant experience required
- High School Diploma or equivalent/relevant experience, certification or license
Skills
- Skill in data entry with minimal errors.
- Ability to communicate effectively in both oral and written form.
- Ability to work evenings, nights, and weekends as necessary.
- Skill in collecting, organizing, and analyzing data.
- Ability to work independently and/or in a collaborative environment.
- Commitment to the University's core values.
Benefits
- Obtain pre-authorization for Neurocritical oral medications and patient procedures; coordinate medical necessity letters and documents for patient assistance programs under nurse and/or physician supervision.
- Scan outside medical records/documents into UChart for follow-up appointments.
- Acquire necessary materials for patient visits, including medical records and x-rays.
- Respond to medical records inquiries in person, via fax, telephone, and email.
- Support faculty's academic work, including arranging lectures, distributing educational material, coordinating with training programs, and managing Observership and resident/fellow visits.
- Any relevant education, certifications and/or work experience may be considered.
Company info
- As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean.
- Answer phones, triage, and follow-through on messages and information requests from Neurocritical patients using UChart, as well as internal and external customers.
This listing is sourced directly from University of Miami's careers page and normalized into a canonical job model.