iHerb
Sr. Designer II - Discovery
United States of America - Remote / Home Office · Senior
Sponsorship not specified$158k-$170kDetected 36 days ago
Design SystemsAccessibilityProduct StrategyExcelResearchLeadershipCommunication
About the role
- The duties and responsibilities described above may provide only a partial description of this position.
- This is not an exhaustive list of all aspects of the job.
- Judgment/Reasoning Ability: Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy.
Responsibilities
- The Senior Product Designer II - Discovery will set the strategic design direction and elevate the end-to-end experience of our global e-commerce platform.
- This role will serve as a senior design leader and individual contributor, taking ownership of the most complex, ambiguous, and high-impact design initiatives across the organization.
- The Principal Product Designer will shape how millions of users interact with our products at a foundational level - defining experience standards, influencing product strategy, and driving a culture of design excellence that scales across teams and markets.
- At iHerb, we are dedicated to offering programs designed to help our emp
- Drive ambiguous, high-stakes design challenges by establishing clear direction and framing problems at an organizational level.
- Establish and advance research strategies that deepen organizational understanding of shopper behaviors across global markets, synthesizing insights into scalable design frameworks and principles.
- Produce exemplary design artifacts - from strategic frameworks and service blueprints to high-fidelity prototypes - that set the quality standard for the design organization.
- Own and govern the design system, driving its evolution to support scalability, accessibility, and global usability across product lines and teams.
- Serve as a design authority and strategic partner to product, engineering, and data science leadership, influencing product roadmaps and organizational priorities.
- Define and uphold the bar for design quality, consistency, and craft across the organization, from concept through implementation.
Requirements
- Bachelor's or Master's degree in Design, HCI, Graphic Arts/Design, Information Science, or a related field, or equivalent professional experience.
- Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.
- Exceptional communication and executive presence, with a demonstrated ability to influence product direction and organizational decisions at the VP and executive level.
- Strong understanding of front-end development principles and the ability to collaborate deeply with engineering leadership on implementation strategy.
- High degree of accuracy and attention to detail
- Ability to work extended hours as required
Nice to have
- Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
- Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred
Compensation
- The anticipated pay scale for this position can be found below, however the pay range applicable to you may vary by geographic location based on where the job is located or where you work.
- $158,000 - $170,000 USD
Benefits
- Earth's best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.
- We're the world's largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products.
- Our vision is to become the #1 destination for health and wellness across the world.
- With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day.
- Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
- iHerb Benefits
- Define and lead the strategic design vision for complex, cross-functional initiatives spanning multiple product areas, from problem definition through delivery and iteration.
Company info
- Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms.
- Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day.
- Member may occasionally lift or move office products and supplies up to 25 pounds.
- Proper lifting techniques required.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Embrace Diversity & Inclusion · Strive for Simplicity
- Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company's policies.
- From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries.
- Our 5 Shared Values unite our global team:
This listing is sourced directly from iHerb's careers page and normalized into a canonical job model.