Zillow
LOA Specialist (Part-Time)
Remote-USA · Part-time
Sponsorship not specified$40k-$64kDetected 4 days ago
HRISCustomer SupportCommunication
About the role
- You will work closely with our LOA and disability vendor, HRBPs, managers, and people legal to ensure that leave cases are handled accurately, with care, and in compliance across multiple states.
Responsibilities
- Customer-obsessed. You show up as a strategic partner to the business while caring deeply for employees in difficult moments.
- Grounded and trustworthy. You surface risks early, say "I don't know yet" when needed, and invite feedback from partners when the work is ambiguous.
- You show up as a strategic partner to the business while caring deeply for employees in difficult moments.
- You surface risks early, say "I don't know yet" when needed, and invite feedback from partners when the work is ambiguous.
Requirements
- You know when to pull in additional members of your team, People Legal, managers, and HRBPs.
- Experience supporting the ADA interactive process and coordinating workplace accommodations
- Experience managing day-to-day LOA vendor relationships
- 4+ years of experience in Leave of Absence administration with a focus on complex case management
- Expert knowledge of FMLA, ADA/ADAAA, PWFA, STD/LTD, and multi-state paid leave laws
- Excellent written and verbal communication skills
- able to explain complex leave rules clearly to employees and managers
- Comfortable working with autonomy in a fast-paced, asynchronous environment
- This is a part-time role of approximately 19 hours per week and is not benefit-eligible.
- Please note that the above paragraph containing equity and salary language applies only to this role when filled on a full-time basis. This is a part-time, hourly, non-exempt position and is not eligible for equity awards.
- Get to know us
- At Zillow, we're reimagining how people move-through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you'll be part of a company that's reshaping an industry and helping more people make home a reality.
- Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.
Nice to have
- Workday HRIS experience preferred
Compensation
- In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $40.00 - $63.80 hourly.
- This base pay range is specific to these locations and may not be applicable to other locations.In Colorado, Hawaii, Illinois, Maine, Minnesota, Nevada, Ohio, Rhode Island, Vermont, and Virginia the standard base pay range for this role is $38.00 - $60.60 hourly.
- The base pay range is specific to these locations and may not be applicable to other locations.
- In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location.
- Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.
Benefits
- Partner with HRBPs and managers to help them navigate leave processes.
- Escalate systematic issues, discrepancies, or compliance risks to the Leave Program Manager, accompanied by documented findings.
- Manage complex and escalated leave of absence cases, including FMLA, ADA/ADAAA, STD, LTD, state-mandated leaves, military leave, caregiver leave, domestic partner leave, and parental leave.
Company info
- The Zillow Group Benefits Team is a skilled, collaborative team that delivers on our Benefits Promise and Mission.
- We are in the middle of an exciting multi-year transformation of our leave ecosystem - implementing a new leave vendor, modernizing our Workday configuration, and building toward a future where our team can focus on the complex, human moments that matter most.
- Zillow Group's benefits promise support and security for every unique individual and family who chooses to work at Zillow.
- We're committed to designing benefit programs that create a sense of belonging, represent our dynamic, innovative, inclusive culture, and care for our community through every chapter of life's incredible journey.
Equal opportunity
- Support the ADA interactive process: evaluate restrictions, explore accommodation options, and document each step
Visa & Work Authorization
- al employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status
This listing is sourced directly from Zillow's careers page and normalized into a canonical job model.