Woongjin, Inc
Sr. Logistics Operation Specialist- Bilingual (Korean/English)
Torrance, CA, United States · Senior
Sponsorship not specifiedDetected 14 days ago
AccountingLogisticsProcess ImprovementCustomer SupportLeadershipCommunicationProblem SolvingTime ManagementOrganizational SkillsMicrosoft OfficeFreight Forwarding
About the role
- We have a strong moral code that includes the service of goodness without expectations of reward.
Requirements
- Must be able to lift up to 5 pounds at times
- Ability to sit in front of a desk and/or in from of the computer for long periods
Nice to have
- Coordinate overall FTL transportation operations to ensure efficient and on-time service
- Negotiate freight rates while maximizing profitability and maintaining service quality
- Monitor shipments and resolve service issues, delays, claims, and operational challenges in a timely manner
- Assist with process improvement initiatives and special projects as assigned
- Bilingual proficiency in Korean and English is preferred, as the role involves frequent communication with Korean-speaking clients and partners in both the U.S. and Korea
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Excellent sales and customer service skills
Company info
- WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients.
- We are motivated by the sense of responsibility and servant leadership.
- Develop and maintain strong relationships with carriers, customers, and logistics partners
- Collaborate with internal departments including operations, dispatch, customer service, and accounting to support daily business activities
- Provide guidance, support, and timely performance feedback to team members
- Support administrative tasks and reporting requested by management
- Perform other duties and responsibilities as assigned
- Strong analytical and problem-solving skills
- Strong supervisory and leadership skills
- Ability to prioritize tasks and to delegate them when appropriate
- Ability to function well in a high-paced and at times stressful environment
- Proficient with Microsoft Office Suite or related software
- Education and Experience
- Bachelor's degree or Equivalent combination of education and experience required
- Minimum 4+ years of experience in freight forwarding, trucking, or logistics industry preferred
- Supervisory experience preferred
- All your information will be kept confidential according to EEO guidelines.
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