Absorblms

Absorblms

Account Manager, Emerging Growth

Remote US

Work authorization requiredDetected 11 days ago
AccessibilitySalesforceSalesAccount ManagementPipeline ManagementExcelCustomer SuccessZendeskLeadershipCommunicationTime ManagementOrganizational SkillsMicrosoft Office

About the role

  • Success is measured through net retention targets tied directly to the performance of your assigned accounts.
  • With its innovative Strategic Learning Systems (SLS) approach, Absorb empowers businesses to align learning with strategic goals, driving measurable impact and workforce agility.
  • Trusted by over 3,300 organizations and 34 million users, Absorb is redefining the future of workplace learning through cutting-edge AI, seamless integrations, and an unwavering commitment to innovation.

Responsibilities

  • Identify, develop, and close new opportunities within assigned accounts to support a land and expand strategy.
  • Create accurate proposals, statements of work, and other client facing documents that support your sales process and drive deal momentum.
  • Build meaningful, trusted relationships with key contacts to deepen engagement and position Absorb as a strategic partner.
  • Manage your sales pipeline with accuracy and accountability, reporting monthly and quarterly to ensure full visibility across the business.
  • Develop strong internal partnerships across Customer Success, Support, Product, and Leadership to ensure the full client lifecycle is supported.
  • "We're building something special at Absorb, and our Account Management team is at the center of it.
  • You will drive growth by expanding customer adoption of Absorb and by uncovering upsell and cross-sale opportunities within your existing accounts.
  • New Hire Equipment Allowance and monthly Flex Allowance to support your success 📦
  • We take an AI‑first approach to unlock human potential, drive impact, and scale better outcomes.
  • We use AI tools to support our recruitment process, such as organizing applications and highlighting potential matches based on role requirements.

Requirements

  • Post-secondary degree (preferably in business or a related field)
  • 1-2 years of experience successfully managing client relationships and driving revenue growth through upselling
  • Ability to thrive in a dynamic, fast-paced environment that changes constantly
  • Become an expert in Absorb's subscription models so you can confidently address client questions and guide renewal and expansion conversations.

Nice to have

  • SaaS (or Technology) sales experience
  • Experience working with a global client base
  • Strong MS Office skills - primarily Excel and PowerPoint
  • Fluency in additional languages
  • Experience working with industry tools such as Salesforce
  • Technologies we use:
  • Are you ready to become an Absorber?
  • Endless opportunity for career growth and internal mobility 🌱

Skills

  • AbsorbLMS, Salesforce, Gong, Gainsight, Zendesk, Calendly, Zoom, Teams, Adobe Acrobat

Compensation

  • Lead client contract renewals with a focus on expanding Annual Recurring Revenue and strengthening long-term partnerships.

Benefits

  • Absorb Software is the leading global AI-driven learning platform provider, helping organizations unlock the full potential of their workforce.
  • The Absorb LMS platform delivers personalized, scalable, and engaging learning experiences for employees, customers, and partners worldwide.
  • We're united, and we grow through our commitment to elevating continual learning!
  • We believe in the power of AI and technology to make learning accessible to everyone.
  • Fully remote-first work with flexible work arrangements 🏡

Company info

  • We achieve exceptional results by genuinely caring about each other and the work we do
  • Stay current on product releases, training sessions, and industry insights to maintain strong product knowledge and credibility with customers.
  • This role is about owning a book of business, building trusted relationships, and helping customers get real value from our platform as they grow.
  • You'll have the opportunity to shape how we scale our account management practices, collaborate closely across teams, and make a tangible impact on both our customers and the business.
  • A core part of your role is protecting and increasing the value of your book of business through strong retention practices and a deep understanding of each client's goals.
  • Our values are simple:

Equal opportunity

  • equal opportunity employer, we celebrate diversity and are committed to creating a safe and inclusive environment for all our people.
  • Should you require any accommodation during the recruitment process, please indicate this on your application and we will work with you to meet your accessibility needs.

Visa & Work Authorization

  • Successful candidates for this position will be subject to pre-employment background screening, including a criminal record check and must be able to show proof of legal eligibility to work in the country they have applied to without sponso
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This listing is sourced directly from Absorblms's careers page and normalized into a canonical job model.