Supernova Technology

Supernova Technology

Customer Support Engineer

Chicago, IL

Sponsorship not specified$50k-$75kDetected 24 days ago
Customer SupportLeadershipCommunicationCollaborationProblem Solving

About the role

  • Our offerings include: Medical, Dental, and Vision Insurance: Multiple plans with coverage for employees and dependents.
  • HSA and FSA Accounts: Tax-advantaged accounts for health and dependent care expenses.
  • Life and Disability Insurance: Employer-paid basic coverage with options for additional voluntary coverage.

Responsibilities

  • Confidential support services, including free therapy sessions.
  • As a Customer Support Engineer, you will be the primary point of contact for our clients, assisting with troubleshooting, product inquiries, and ensuring customer satisfaction.
  • Employee Assistance Program (EAP): Confidential support services, including free therapy sessions.
  • We partner with the industry's largest banks, most prominent insurance companies and leading online brokerages to democratize access to securities-based lending and better the entire financial ecosystem.
  • About the Role We are seeking a highly motivated and detail-oriented Customer Support Engineer to join our customer support team.

Skills

  • Join us and make an impact while growing your career at Supernova!

Compensation

  • $50,000 - $75,000 per year Retirement Savings: 401(k) plan with employer contributions.
  • Employee Assistance Program (EAP): Confidential support services, including free therapy sessions.

Benefits

  • Commuter benefits, pet insurance, continuing education assistance, and more.
  • We foster a culture of collaboration, continuous learning, and growth, where each person's contributions make a real impact.

Company info

  • We are seeking a highly motivated and detail-oriented Customer Support Engineer to join our customer support team.
  • At Supernova Technology, we believe that the best results come from a team that is passionate, driven, and supported in all aspects of their professional lives.

This listing is sourced directly from Supernova Technology's careers page and normalized into a canonical job model.