AutoNation
After Sales Coach
Lexus of Tampa Bay
Sponsorship not specified$50k-$75kDetected 4 days ago
Data AnalysisLogisticsResearchLeadershipCollaborationMentoring
About the role
- AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide.
- We welcome candidates from all backgrounds who are passionate about making a positive impact.
- Even if you do not meet every requirement, we encourage you to apply.
Responsibilities
- provide constructive feedback to support continuous development.
- Support the rollout and adoption of new technology platforms (e.g., digital MPI tools, online appointment scheduling, electronic parts catalogs) through change-management planning and end-user training.
- Partner with Market leadership, L&D teams, and instructional designers to align training initiatives with business objectives.
- Act as a subject-matter expert (SME) for training content design
- Act as a subject-matter expert (SME) for training content design; conduct certifications and re-certifications for service and parts associates and managers.
- Influence without authority - drive engagement and adoption of process improvements across the network.
- Assess associate performance through evaluations, role-plays, and simulations; provide constructive feedback to support continuous development.
Requirements
- 5+ years of experience in automotive dealership fixed operations (service, parts, or body shop) in a management, training, or consulting capacity.
- Demonstrated expertise with major DMS platforms (e.g., CDK Global, Reynolds & Reynolds, Tekion) and OEM service systems.
Nice to have
- Certified Professional in Training Management (CPTM), ATD certification, or similar L&D credential.
- Experience with digital retailing platforms and connected-vehicle service workflows.
- Core Competencies
- Change management & stakeholder engagement
- Data analysis & KPI-driven decision-making
- Cross-functional collaboration across dealership departments
- Training logistics coordination
- Competitive compensation and 401k matching
Compensation
- Competitive compensation and 401k matching
Benefits
- Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
- Develop and deliver instructor-led, virtual, and e-learning training curricula for service advisors, technicians, parts counter staff, and managers.
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This listing is sourced directly from AutoNation's careers page and normalized into a canonical job model.