Nexthink

Nexthink

Technical Program Manager- FedRAMP

Boston, MA, United States

Sponsorship not specified$53k-$800kDetected 54 days ago
AWSAzureCloud PlatformsIncident ResponseComplianceStakeholder ManagementProcurementCustomer SuccessLeadershipProblem Solving

About the role

  • Nexthink is the leader in digital employee experience (DEX) management software.
  • The company provides IT leaders with unprecedented insight, allowing them to see, diagnose, and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue.
  • Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

Responsibilities

  • Own and drive FedRAMP program execution across the authorized environment, including governance routines, milestones, risks, evidence collection, remediation tracking, and continuous monitoring activities
  • Coordinate FedRAMP processes across Security, Engineering, Product, Cloud Operations, Support, Legal, and Customer Success, translating compliance requirements into practical execution plans
  • Manage relationships with third-party assessment organizations, consultants, cloud service providers, and other external advisors, ensuring clear expectations, timely deliverables, and high-quality audit outcomes
  • Partner with customer-facing teams to support federal customer meetings, security reviews, compliance questionnaires, authorization discussions, and explanations of Nexthink's government cloud roadmap
  • Maintain and improve FedRAMP documentation, including program plans, control narratives, policies, procedures, POA&M inputs, customer-facing materials, and recurring compliance reporting
  • Support future public sector initiatives, including readiness planning for FedRAMP Moderate, DoD IL5/IL6 environments, agency-specific requirements, and related federal compliance frameworks
  • Help build repeatable operating mechanisms for a federal cloud program, including change governance, audit readiness, customer data handling reviews, incident coordination, and cross-functional readiness forums
  • You build trust through accountability, follow-through, and good judgment, escalating early when risks require leadership attention
  • This role is based on the east coast of the United States and will support Nexthink's U.S. public sector and government cloud initiatives.

Requirements

  • It requires operating discipline, technical credibility, careful stakeholder management, and the ability to turn complex requirements into clear, executable programs.
  • 7+ years of experience in technical program management, security compliance, cloud governance, federal delivery, or related roles supporting regulated SaaS, cloud, or public sector environments
  • You are detail-oriented without becoming bureaucratic, knowing when documentation must be precise and when teams need practical guidance to keep moving

Nice to have

  • Exposure to DoD Impact Level environments, especially IL5/IL6, Azure Government/GCC High, AWS GovCloud, or similar sovereign/government cloud environments is a strong plus

Compensation

  • $53k-$800k

Benefits

  • 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering.
  • 🍼 Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.
  • 💰 Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.
  • Total Rewards @ Nexthink
  • At Nexthink, we offer one of the most comprehensive and generous benefits plans.

Company info

  • Experience working with public sector customers, systems integrators, resellers, government procurement channels, or federal security stakeholders is highly desirable
  • You communicate clearly and calmly with customers, auditors, consultants, and internal stakeholders, especially when priorities conflict or timelines are tight

Equal opportunity

  • All your information will be kept confidential according to EEO guidelines.

Visa & Work Authorization

  • Given the nature of the work, the role may require U.S. person status, access to U
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This listing is sourced directly from Nexthink's careers page and normalized into a canonical job model.