Indigobooksmusic

Indigobooksmusic

Customer Experience Representative

Winnipeg, MB, Canada

Sponsorship not specifiedDetected 32 days ago
HRLeadershipAdaptability

About the role

  • We believe that you, in all your uniqueness, belong at Indigo.
  • We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities.
  • Accommodations are available upon request to individuals who self-identify as having a disability or special need.

Responsibilities

  • Support the daily operations of the store, before or after the store closes (5AM start time)
  • Use merchandising standards to create a visually appealing, stimulating store
  • Create a warm and welcoming environment in our stores
  • Own self-development and provide continuous feedback to colleagues and Leadership Team

Requirements

  • Bilingualism (French/English) is required for all positions in Québec

Nice to have

  • Experience in specialty retail or a retail environment preferred but not required

Benefits

  • Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
  • Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
  • Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)

Company info

  • We love books and all things beautiful
  • We are Canada's Cultural Department Store
  • Books are our heart and our soul and Great Books are JUST the Beginning…
  • We play by the following rules:
  • We exist to add joy to our customers' lives each and every time they interact with us and our products
  • Our job is to create joyful moments for our customers
  • We treat each other the way we'd treat a valued friend
  • We inspire each other to do our best work
  • We seek to ignite creativity and innovation every day
  • We give back to the communities in which we operate
  • You'll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy.
  • You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.
  • Add joy to our customers' lives
  • Engage and connect with our customers on the floor

Equal opportunity

  • We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone.
  • Please contact Human Resources at Support-HR@indigo.ca if you require an accommodation at any time during the recruitment process.
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This listing is sourced directly from Indigobooksmusic's careers page and normalized into a canonical job model.