Akido

Program Manager

Inland Empire, California

Sponsorship not specifiedDetected 14 days ago

Patient CareLeadershipCommunicationCollaborationMentoringPublic Speaking

About the role

At Akido Care, we are redefining healthcare for underserved communities by addressing the needs of populations with complex medical and social challenges.
As an ECM Program Manager in the Inland Empire, you'll be at the forefront of this mission, leading teams to provide compassionate, impactful care.
As the program manager, you will supervise an interdisciplinary team of case managers, including but not limited to: a Registered Nurse, Care Coordinator, and Community Health Worker.

Document all encounters accurately and timely in Care Director in compliance with IEHP ECM program requirements, CalAIM standards, and HIPAA.
Build an engaged and resilient team by supporting case managers with burnout prevention and self-care strategies.
Fully train and onboard new case managers within designated timeframe and ensure they manage a full caseload within designated timeframe.
Collaborate with the Director to meet audit requirements and track team compliance metrics.
Conduct regular 1:1s to provide feedback, coaching, and support.
Lead recruitment efforts, including resume screening, interviews, and onboarding processes.
Drive team towards quarterly objectives in collaboration with Director. This includes proactively generating ideas to achieve goals and implementing the agreed upon ideas with direct reports.
Implement quality improvement initiatives to enhance patient outcomes and operational efficiency in collaboration with Director.
Build, manage, and maintain relationships with key partner organizations.
Manage budget used for supplies, and other inventory.

4+ years experience managing front line staff
Familiarity with compliance standards, documentation systems, and data-driven decision-making. <span data-ccp-props="{"134233117":
Ensure your staff meet their required caseload, optimizing care delivery and patient outcomes.

Akido is the first AI-native care provider, combining cutting-edge technology with a nationwide medical network to address America's physician shortage and make exceptional healthcare universal.
Maintain a personal caseload of patents with behavioral health need and deliver high quality care to patients.
Conduct behavioral health screenings and assessments to inform individualized care plans, developed in partnership with the patient and the interdisciplinary team.

Founded in 2015 (YC W15), Akido is expanding its risk-bearing care models and scaling ScopeAI, its breakthrough clinical AI platform.

This listing is sourced directly from Akido's careers page and normalized into a canonical job model.