RainFocus
Technical Project Manager (Remote)
Lehi, Utah
Sponsorship not specifiedDetected 2 days ago
LLMsProject ManagementAgileJiraStakeholder ManagementSalesforceProcess ImprovementCiscoCommunicationCollaboration
About the role
- Strong project management is a key element of client success at RainFocus.
- Our project managers are given the autonomy, authority and responsibility of owning and driving project execution and value creation for our clients.
- and disentangles escalations to ensure achievement of project timelines and positive client outcomes.
Responsibilities
- Ticket Building & Backlog Management: Build, refine, and clean up tickets for the Business Systems Admins and Developers, writing clear, well-scoped technical requirements that developers can act on without unnecessary back-and-forth.
- AI-Driven Process Improvement: Identify opportunities to apply AI tools and workflows to solve business problems, and help drive adoption of AI-based solutions across teams.
- Product & Project Ownership: Own the roadmap and backlog for the Business Systems team's initiatives, balancing day-to-day project delivery with longer-term product thinking about what to build next and why.
- Act as a reliable partner to both stakeholders and developers, keeping requests, tickets, and system updates moving forward smoothly.
Requirements
- defines tasks and required resources
- Required Skills & Experience:
Nice to have
- Experience managing technical projects, owning products, or backlogs (ideally for a systems, IT, or business applications team).
- Technical Project/Product Management: Experience managing technical projects, owning products, or backlogs (ideally for a systems, IT, or business applications team).
Skills
- Familiarity or direct experience with the Salesforce ecosystem and how it integrates with third-party tools.
- Experience writing technical tickets or requirements for software developers.
- Familiarity with agile delivery frameworks (Scrum/Kanban) and tools like Jira or similar.
- Personal Characteristics & Success Measures
- Personal Characteristics
- Great Attention to Detail: Meticulous with project tracking, dependency mapping, and ensuring enterprise data compliance.
- Success Measures
Benefits
- Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities.
- High Tech Fluency: While coding is not required, you must be able to quickly understand how different software platforms work and connect (e.g., via APIs), and be comfortable learning new systems on the fly.
Company info
- At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing.
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This listing is sourced directly from RainFocus's careers page and normalized into a canonical job model.