Carbon60

Sales Operations & Business Development Manager

Toronto, Ontario, Canada

Sponsorship not specifiedDetected 16 days ago

AWSAzureHubSpotSalesforceCRMSalesBusiness DevelopmentLeadershipMentoring

About the role

The Sales Operations & Business Development Manager is the operational backbone for the Technology Business Unit within OpsGuru.
This team is focused on bridging the gap between Engineering and Sales, and is measured on pipeline.
You report to the Office of Technology and serve Sales, Alliances, Delivery, Marketing and Finance as the operational connective tissue between them.

the systems, discipline, and data you build directly determine the quality, velocity, and predictability of every deal the business pursues.
Support territory and account planning with structured data and analysis.
Own and Manage Alliance & Partner Operations
Assemble QBR decks and partner reporting from source data, and produce win-wires and other partner-facing operational artifacts.
Build GTM Systems, Data & Integration
Own the CRM as the system of record and the data and integration layer that connects the GTM stack.
Own lead-routing rules and the handoff plumbing into the sales and BDR motion.
Marketing the demand motion; this role will own the routing logic and the SLAs behind it.
Own win/loss and closed/lost analysis as a feedback loop into pipeline and opportunity management: track patterns, surface insights to sales leadership, and use findings to refine stage definitions and exit criteria over time.
By sharing and embracing unique backgrounds, experiences, and perspectives, we learn from each other, innovate, and create a dynamic environment where we can be and achieve our best.

A process-builder's instinct: you can take an undefined, ad-hoc area and stand up operations that scale.
The ability to operate across functions and influence without direct authority.
Experience in revenue operations, sales operations, or alliance operations, ideally in a cloud professional services or AWS or Microsoft partner environment.
Hands-on experience with AWS partner programs (ACE, APN and Partner Central, Marketplace, MAP) or Microsoft partner programs (CSP). This is the core of the role and the hardest part to learn on the job.
Strong data discipline and the ability to build reports, dashboards, and clear process documentation.
What Great Looks Like
Pipeline reporting is trusted, and the weekly review runs on clean, accurate data.
Visibility and auditability in sales systems and accountability across sales and engineering organizations.
AWS partner operations run without dropped balls: every eligible deal is registered in ACE, and no funding eligibility is missed.
The opportunity management framework is adopted and used across the sales team.

Administer the marketing-automation platform at the system level, including its CRM integration and data sync.
Serve as the operational connective tissue between the Office of Technology, Sales, Alliances, Delivery, and Finance.
A deep understanding of the public cloud ecosystem (AWS preferred)
Hands-on experience with AWS partner programs (ACE, APN and Partner Central, Marketplace, MAP) or Microsoft partner programs (CSP).
This is the core of the role and the hardest part to learn on the job.
Strong CRM administration skills (Hubspot/Salesforce or similar), plus comfort with reporting or BI tools and system integrations.

Work with marketing to define ROI metrics for events, campaigns, and other go-to-market efforts.
every eligible deal is registered in ACE, and no funding eligibility is missed.
The funding-program machinery (MAP, SAIL, runs on time and stays compliant.
The Azure CSP resale process exists and works end-to-end.
Manual operational work is steadily replaced by instrumented, automated workflows.

This listing is sourced directly from Carbon60's careers page and normalized into a canonical job model.