StarRez
Product Operations Manager
US - Remote
Sponsorship not specified$115k-$140kDetected 9 days ago
UX ResearchProduct ManagementJiraConfluenceProcess ImprovementResearchLeadershipCommunicationCollaborationMentoringOrganizational Skills
About the role
- Travel: 10% (The percentage of travel is an estimation, and could vary based on business needs.)
- Reporting Structure: This role reports to the Senior Director, Product.
Responsibilities
- Process Enablement: Support improvements in how product and design work is planned, tracked, and delivered. Help identify and operationalize new or refined workflows to reduce friction and improve visibility.
- Reporting & Insights: Collaborate with Product Managers, Product Owners, Designers and Analysts to compile dashboards and reports on key metrics. Help organize data and insights that can inform decision-making.
- Cross-Team Collaboration: Partner closely with cross-functional teams to ensure product priorities are clearly communicated and well-understood across stakeholders, with attention to change management needs.
- Tool & Resource Support: Help manage tooling, templates, and practices that support efficient product operations, including documentation, process guides, and internal communication.
- Process Enablement: Support improvements in how product and design work is planned, tracked, and delivered.
- Support improvements in how product and design work is planned, tracked, and delivered.
- Collaborate with Product Managers, Product Owners, Designers and Analysts to compile dashboards and reports on key metrics.
- Help manage tooling, templates, and practices that support efficient product operations, including documentation, process guides, and internal communication.
- As a Product Operations Manager, you will drive efficiency, coordination, and clarity across the Product Engineering and Design organization.
- With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner.
Requirements
- 3+ years of experience in product operations, program management, or related roles in a SaaS or B2B software environment.
- Proven track record supporting the delivery of cross-functional initiatives or product workflows with measurable operational impact.
- Strong analytical skills with the ability to track key metrics, synthesize data, and surface actionable insights.
Nice to have
- Familiarity with the operational needs of B2B SaaS businesses that blend product-led and sales-led growth strategies.
- Passion for enabling products that improve community experiences, resident engagement, or event and facilities management.
- Prior involvement in managing user research operations, gathering voice-of-customer inputs, or supporting product feedback forums.
- Experience coordinating across multi-regional or global product teams, with an eye toward process consistency, scalability, and compliance.
- Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!
- Notice to external Recruiters and Recruitment Agencies:
- StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee.
- StarRez and any of our subsidiaries will not pay fees to any third-party agency or company.
Compensation
- StarRez and any of our subsidiaries will not pay fees to any third-party agency or company.
- US - Salary Range
- $115,000 - $140,000 USD
- Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators.
Benefits
- StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation.
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This listing is sourced directly from StarRez's careers page and normalized into a canonical job model.