Intercom
Sales Operations Manager, Sales Development
Chicago, Illinois
Sponsorship not specified$116k-$138kDetected 1 day ago
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About the role
- The base salary range for candidates within the Greater Chicago Area is $115,800 - $138,350.
- Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc.
- The base pay range is subject to change and may be modified in the future.
Responsibilities
- Support the day-to-day operational needs of the Sales Development organization, helping ensure SDRs have the systems, processes, and reporting needed to execute efficiently.
- Maintain and improve operational processes including lead management, routing, top-of-funnel reporting, territory support, and operational workflows.
- Build and maintain dashboards, reports, and recurring business metrics that provide visibility into pipeline generation, activity, conversion rates, and overall Sales Development performance.
- Work closely with Sales Development leaders, Business Systems, Sales Enablement, Marketing Operations, and Customer Success to resolve operational issues, support new initiatives, and ensure consistent execution across teams.
- We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home.
- Excellent project management and organizational skills with the ability to manage multiple priorities simultaneously.
- Strong communication skills and the ability to build effective cross-functional relationships.
Requirements
- Bachelor's degree or equivalent experience.
- 4+ years of experience in Sales Operations, Revenue Operations, Business Operations, or a related field, ideally within a high-growth SaaS company.
Skills
- Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.
- What's the opportunity?
- What will I be doing?
Compensation
- The base salary range for candidates within the Greater Chicago Area is $115,800 - $138,350.
- The base pay range is subject to change and may be modified in the future.
Benefits
- Competitive salary and meaningful equity
- Comprehensive medical, dental, and vision coverage
- Flexible paid time off policy
- Paid Parental Leave Program
- We are a well-treated bunch with awesome benefits!
- All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
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This listing is sourced directly from Intercom's careers page and normalized into a canonical job model.