Miratech1

Amazon Connect Architect

Canada, CANADA, United States · Internship

Sponsorship not specifiedDetected 58 days ago

DynamoDBAWSCloud PlatformsDevOpsMachine LearningLLMsCybersecurityComplianceCRMCustomer SupportHIPAALeadershipCommunicationProblem SolvingMentoring

About the role

Company Description Miratech helps visionaries change the world.
Miratech has coverage across 5 continents and operates in 25 countries around the world.
Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Build custom chat widgets and agent desktops using Lambda, API Gateway, and modern front-end frameworks
Design event-driven, scalable cloud architectures following AWS Well-Architected principles
Implement GenAI solutions using Amazon Bedrock, SageMaker, and third-party/open-source LLMs
Configure and manage IAM, VPCs, CloudWatch monitoring, logging, and security controls
Design streaming APIs, event-handling logic, and reporting APIs
Lead cross-functional engineering, DevOps, and product teams to deliver complex solutions
Today, we support digital transformation for some of the world's largest enterprises.
By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business.
Experience building custom chat widgets and agent workspace solutions
collaborate on impactful projects for top global clients and shape the future of industries.

8+ years of experience in AWS architecture and cloud solution development
Deep expertise with Amazon Connect, Lambda, API Gateway, Lex, Bedrock, DynamoDB, S3 & CloudWatch
Proven experience with GenAI technologies (AWS-native & open-source models)
Strong understanding of IAM, cloud infrastructure, monitoring, and security practices
Hands-on experience with CRM integrations and real-time event streaming

WS Certified Solutions Architect - Professional
Familiarity with AI/ML services such as SageMaker, Kendra, Q in Connect, Agent Core, Strands
Experience applying LLMs, foundation models, or SLMs in customer service use cases

Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
make the most of the flexibility that comes with remote work.
be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
We are a global IT services and consulting company that brings together enterprise and start-up innovation.
We are a valuesdriven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

This listing is sourced directly from Miratech1's careers page and normalized into a canonical job model.