HHAeXchange

Sr. Manager, Provider Implementation

Greater Minneapolis-St · Senior · Full-time

Sponsorship not specified$145k-$155kDetected 6 days ago

Performance ManagementLeadershipCollaborationMentoring

About the role

This is a hybrid position, with an expectation to report to the Bloomington, MN office 3 days/week (typically Tues/Wed/Thurs).
An employee's exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values.
HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs.

Drive cross-functional collaboration with Product, Operations, and Client Success to implement structural fixes - not workarounds.
Partner with Product and Operations to embed automation into the implementation lifecycle as a core operating capability.
Own implementation outcomes through transition to Client Success, ensuring early lifecycle adoption is set up for success.
Partner cross-functionally to remove systemic barriers to speed-to-value - escalating product gaps, workflow friction, and data issues with specificity and urgency.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodations.

milestone adherence, activity quality, customer responsiveness, and forward progress - not project status summaries.
Conduct frequent execution reviews focused on actions taken and results produced.
Identify underperformance early and coach, redirect, or course-correct with urgency and specificity.
Set unambiguous expectations for pace, ownership, and customer guidance; reinforce them consistently.
Scalable Process & Change Management
Identify where processes are fragile, variable, or dependent on individual heroics; replace them with repeatable, documented standards.

The base salary range for this US-based, full-time, and exempt position is $145,000 - $155,000, not including variable compensation.

Leverage AI and automation to monitor implementation health signals, surface risk, and recommend next-best actions.

sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law

This listing is sourced directly from HHAeXchange's careers page and normalized into a canonical job model.