Cibc
Technology Support I ( IT Stockroom Analyst)
Chicago, IL · Full-time
Sponsorship not specified$55k-$65kDetected 1 day ago
ExpressStatisticsInventory ManagementRecruitingCustomer SupportCommunicationMicrosoft Office
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Cap-exempt (no lottery)0
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Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
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About the role
- We need talented, passionate professionals who are dedicated to doing what's right for our clients.
- Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
- You'll be joining the ITAM team within CIBC's US Technical Operations organization and will be a subject matter expert on ITAM practices, and provide advisory to project and operational teams.
Responsibilities
- As the IT Stockroom Analyst you'll be responsible for manage inventory items, perform inventory analysis, and control our day-to-day inventory operations.
- You support hardware acquisition, management, and disposal processes in accordance with corporate policies, standards, and regulations.
- Attention to Detail: Maintain a high level of accuracy in all inventory management activities.
- Customer Focus: Provide exceptional service to internal stakeholders and support ITAM initiatives. You will foster ideation and impact our digital and agile transformation by enhancing our clients' banking experience.
- Effective Communication: Collaborate with cross-functional teams and communicate inventory insights clearly.
- Hardware Acquisition/Management: You support hardware acquisition, management, and disposal processes in accordance with corporate policies, standards, and regulations.
- Experience developing operational and performance metrics reports.
- Perform and assist with IT inventory analysis and reporting, guide stockroom staff on inventory maintenance and management activities, analyze inventory data to identify trends and underperforming products.
- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
Requirements
- You demonstrate 1-3 years of experience in IT Asset Management or Desktop Support function within large enterprise environments, including practical knowledge of end user hardware and software, and implementation.
- You possess hands-on experience with ServiceNow and Hardware and Software Asset Management (HAM/SAM Pro) and configurations is an asset.
- You can easily adapt to new tools and trends.
- We cultivate a culture where you can express your ambition through initiatives like Purpose Day
- Degree in Computer Science or equivalent work experience; ITIL v4 Foundation certification preferred.
Nice to have
- You have a proven ability to contribute to Continual Service Improvement initiatives and remediate operational issues.
- Understanding or awareness of IT Infrastructure Library (ITIL) frameworks is an plus.
- You have a Degree.
- Degree in Computer Science or equivalent work experience
- ITIL v4 Foundation certification preferred.
Compensation
- This role has an expected salary range of $55,000 - $65,000 for the Chicago market based on experience, qualifications, and location of the position.
Benefits
- You place and track inventory requests to ensure optimal stock levels, collaborate with Hardware Asset Managers to maximize stock utilization and minimize overstock and document and resolve inventory discrepancies.
Company info
- At CIBC, we embrace your strengths and your ambitions, so you are empowered at work.
- At CIBC we enable the work environment most optimal for you to thrive in your role.
- California residents - your privacy rights regarding your actual or prospective employment At CIBC, we offer a competitive total rewards package.
- application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Equal opportunity
- If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
This listing is sourced directly from Cibc's careers page and normalized into a canonical job model.