Cloud at Work

Cloud at Work

Cloud Support Engineer

Remote (United States)

Sponsorship not specified$80k-$95kDetected 10 days ago
SQLAWSAzureCloud PlatformsIncident ResponseCRMERPRecruitingCustomer SupportFirewallVPNLeadership

About the role

  • About Net at Work Founded in 1996, Net at Work is one of North America's largest technology advisors and solution providers for small and mid-size businesses. Our award-winning consultancy offers a rich portfolio of next-generation technology, industry expertise, implementation and managed services to help organizations derive value from the transformative
  • benefits of technology. Through the integration of ERP, HCM and/or CRM solutions, Net at Work offers unique, industry-specific solutions and operation platforms that enable companies to compete more effectively in today's digital economy. For more information, visit www.netatwork.com.

Responsibilities

  • We embrace and encourage equitable treatment of our employees and strive to create a work environment free of discrimination at all organizational levels and in all forms.

Nice to have

  • Through the integration of ERP, HCM and/or CRM solutions, Net at Work offers unique, industry-specific solutions and operation platforms that enable companies to compete more effectively in today's digital economy.
  • For more information, visit www.netatwork.com.
  • Azure and AWS exposure preferred.
  • Investigate backup, replication, restore, and disaster recovery issues
  • Participate in on-call rotation and after-hours incident response when required.
  • Job Requirements 3+ years of experience in help desk, managed services, systems administration, cloud operations, or a comparable technical support environment.
  • Demonstrated ability to resolve complex technical issues independently while knowing when to escalate with clear evidence and recommended next steps.
  • Experience supporting IaaS in private cloud environments

Compensation

  • $80,000 to $95,000.
  • Please note that the quoted pay range for this job is a general guideline only and not a guarantee of compensation or salary.
  • 8 Paid Holidays per year, including 1 floating holiday.
  • The compensation and benefits information is accurate of the date of this posting and subject to plan eligibility.

Benefits

  • This position is also eligible for a bonus in accordance with the terms of the Company's plan.
  • We provide competitive, affordable, and diverse benefit programs that support your total health - from healthy body to healthy mind.
  • 8 Paid Holidays per year, including 1 floating holiday.
  • The compensation and benefits information is accurate of the date of this posting and subject to plan eligibility.

Equal opportunity

  • We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion.
  • Net at Work is a proud equal opportunity employer.

This listing is sourced directly from Cloud at Work's careers page and normalized into a canonical job model.