Retool
Service Delivery Manager
New York, USA
Sponsorship not specifiedDetected 25 days ago
CommunicationTime Management
About the role
- This is a hands-on, embedded delivery role.
- This role is ideal for a service delivery professional who is comfortable operating autonomously and prefers deep ownership over a limited set of complex projects.
Responsibilities
- Own end-to-end delivery for a portfolio of high-impact Professional Services engagements Maintain a deep understanding of project goals, technical context, and customer environment
- set expectations, run weekly syncs, and deliver weekly updates Surface delivery, technical, or partner risks early and escalate with clear mitigation paths Drive a clean project closeout and stakeholder handoff with minimal oversight
- Retool's Service Delivery Managers own execution and delivery for a portfolio of high-impact Professional Services engagements.
Company info
- You will operate as the day-to-day delivery owner - bringing structure, accountability, and clarity across Retool teams, certified partners, and customers.
This listing is sourced directly from Retool's careers page and normalized into a canonical job model.