HEI Hotels and Resorts
Seasonal Bell Luggage Attendant
Claremont Resort & Club - Berkeley, CA
Sponsorship not specifiedDetected 21 days ago
Communication
About the role
- Show guests to room assisting with their luggage.
- Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions.
- Check luggage for hotel guests both for day and overnight.
Responsibilities
- Maintain the designated station in the lobby, standing alert to be easily summoned for fronts.
- Maintain the cleanliness of the bell stand, lobby, and baggage room. Keep lobby door and windows clean when not busy with guests.
- Maintain an open communication line through all shifts by proper use of intershift log.
- Deliver messages and valet to guest rooms.
- Perform pick-ups and drop-offs at the airport for the guests in a timely and friendly manner and inspect vehicles.
- Perform any other job-related duties as assigned.
Requirements
- May perform the duties of a valet as required.
- High school diploma or equivalent required.
- Ability to communicate with guests, respond to questions, knowledge of hotel service, local area events and activities.
- Must have an excellent driving record as verified by a Motor Vehicle Report with or without reasonable accommodation.
- Ability to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists.
- Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Nice to have
- Hotel experience preferred.
Skills
- Qualifications and Skills
Compensation
- Salary Range: $22.11 - $22.11 Hourly
Benefits
- For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
- We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
- Discretionary Performance Bonus Eligible? No
Company info
- At Claremont Resort & Club, we believe that exceptional hospitality starts with extraordinary people. For over a century, our iconic resort has set the standard for luxury and service in the Bay Area. We take pride in creating memorable experiences for our guests-and a rewarding, inclusive workplace for our colleagues. Situated on 22 acres in the Berkeley and Oakland Hills, Claremont Resort & Club seamlessly blends its rich 19th-century history with the modern day to offer the very best of the Bay Area. Guests dine with friends at Limewood, relax at our urban oasis, The Spa at the Claremont, and discover total wellness at The Club at the Claremont- all while taking in the breathtaking views of the San Francisco Bay.
- Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
- We value U.S. military experience and invite all qualified military candidates to apply.
- At Claremont Resort & Club, we believe that exceptional hospitality starts with extraordinary people.
- For over a century, our iconic resort has set the standard for luxury and service in the Bay Area.
- We take pride in creating memorable experiences for our guests-and a rewarding, inclusive workplace for our colleagues.
- Situated on 22 acres in the Berkeley and Oakland Hills, Claremont Resort & Club seamlessly blends its rich 19th-century history with the modern day to offer the very best of the Bay Area.
- Guests dine with friends at Limewood, relax at our urban oasis, The Spa at the Claremont, and discover total wellness at The Club at the Claremont- all while taking in the breathtaking views of the San Francisco Bay.
- Don't meet every single requirement of this job?
- At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
- You may be the perfect candidate for this or for other roles within our organization!
- Compensation
Equal opportunity
- Perform tasks requiring bending, stooping, kneeling and/or walking with or without reasonable accommodation.
- Ability to drive vans, limousines, and automobiles. Must have an excellent driving record as verified by a Motor Vehicle Report with or without reasonable accommodation.
- Ability to grasp, lift and/or carry or otherwise move packages, boxes and luggage with sufficient manual dexterity in both hands to be able to load and unload luggage up to 75 lbs. with or without reasonable accommodation.
- equal opportunity employer.
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