Firstup
Account Manager
Remote - US
Sponsorship not specified$120k-$140kDetected 64 days ago
SalesforceSalesAccount ManagementForecastingCustomer Success
About the role
- Qualifications Firstup expects the base salary for this role to be between $120,000 - $140,000.
Responsibilities
- Identify new business opportunities within existing accounts, generate expansion pipeline, and drive enterprise growth in complex customer environments.
- Prospect within existing accounts to identify whitespace opportunities, uncover new stakeholders, expand into additional business units, and build qualified pipeline.
- Develop and maintain strategic account plans aligned to customer business objectives, growth opportunities, and retention goals.
- Develop and cultivate executive-level relationships with Director, VP, and SVP stakeholders across customer organizations.
- Partner closely with Customer Success and cross-functional internal teams to ensure successful customer adoption, satisfaction, retention, and growth.
- Lead and deliver value-driven Executive Business Reviews that reinforce ROI, customer outcomes, and future growth opportunities.
- Participate in internal deal reviews and collaborate cross-functionally to advance strategic opportunities and mitigate business risk.
- Leverage the MEDDPICC sales methodology to qualify opportunities, manage complex sales cycles, and improve forecast accuracy.
- Develop expertise in Firstup's Digital Employee Experience platform, industry trends, and competitive positioning.
- This role is responsible for building executive-level relationships, identifying whitespace opportunities, developing pipeline within assigned accounts, and delivering measurable business value throughout the customer lifecycle.
Requirements
- Firstup expects the base salary for this role to be between $120,000 - $140,000.
- The starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.
Compensation
- Qualifications Firstup expects the base salary for this role to be between $120,000 - $140,000.
Benefits
- Own and manage an accurate sales forecast using SFDC and Clari, maintaining visibility into pipeline health, renewal status, and expansion opportunities.
Company info
- Enlist and inspire customers to participate in Firstup programs, events, and advocacy initiatives.
- The Account Manager serves as the primary owner of a book of existing customers, partnering closely with stakeholders to drive customer retention, expansion, and net-new revenue growth across existing accounts.
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This listing is sourced directly from Firstup's careers page and normalized into a canonical job model.