Firstup

Firstup

Account Manager

Remote - US

Sponsorship not specified$120k-$140kDetected 64 days ago
SalesforceSalesAccount ManagementForecastingCustomer Success

About the role

  • Qualifications Firstup expects the base salary for this role to be between $120,000 - $140,000.

Responsibilities

  • Identify new business opportunities within existing accounts, generate expansion pipeline, and drive enterprise growth in complex customer environments.
  • Prospect within existing accounts to identify whitespace opportunities, uncover new stakeholders, expand into additional business units, and build qualified pipeline.
  • Develop and maintain strategic account plans aligned to customer business objectives, growth opportunities, and retention goals.
  • Develop and cultivate executive-level relationships with Director, VP, and SVP stakeholders across customer organizations.
  • Partner closely with Customer Success and cross-functional internal teams to ensure successful customer adoption, satisfaction, retention, and growth.
  • Lead and deliver value-driven Executive Business Reviews that reinforce ROI, customer outcomes, and future growth opportunities.
  • Participate in internal deal reviews and collaborate cross-functionally to advance strategic opportunities and mitigate business risk.
  • Leverage the MEDDPICC sales methodology to qualify opportunities, manage complex sales cycles, and improve forecast accuracy.
  • Develop expertise in Firstup's Digital Employee Experience platform, industry trends, and competitive positioning.
  • This role is responsible for building executive-level relationships, identifying whitespace opportunities, developing pipeline within assigned accounts, and delivering measurable business value throughout the customer lifecycle.

Requirements

  • Firstup expects the base salary for this role to be between $120,000 - $140,000.
  • The starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Compensation

  • Qualifications Firstup expects the base salary for this role to be between $120,000 - $140,000.

Benefits

  • Own and manage an accurate sales forecast using SFDC and Clari, maintaining visibility into pipeline health, renewal status, and expansion opportunities.

Company info

  • Enlist and inspire customers to participate in Firstup programs, events, and advocacy initiatives.
  • The Account Manager serves as the primary owner of a book of existing customers, partnering closely with stakeholders to drive customer retention, expansion, and net-new revenue growth across existing accounts.

This listing is sourced directly from Firstup's careers page and normalized into a canonical job model.