Aveva

Tech Support Engineer

Lake Forest, California, United States of America · Full-time

Work authorization required$82k-$137kDetected 30 days ago

JavaScriptC#AngularHTML.NETSQLComputer VisionPLCElectrical EngineeringPower ElectronicsControlsCommunicationCollaborationSCADA

About the role

Ensure the reliability and performance of client applications while addressing any potential technical issues.
Solve technical problems from end customers, application engineers, and engineering teams.

As a CoE Support Engineer, your role will be to:
Support Application Engineers with technical difficulties during new site commissioning, system upgrades, and expansions.
Collaborate effectively with our global R&D Solution team to manage issue escalations.
Develop and recommend corrective measures for technical application issues identified in the field or in-house.
Document and disseminate knowledge through the creation of KB articles concerning technical issues and their resolutions.
Position: Tech Support Engineer

Bachelor's degree in electrical engineering, Power Systems, Computer Science, or equivalent
Manufacturing Execution System (MES) experience including Operation, Performance, and Quality aspects.
Technical expertise in HMI or SCADA troubleshooting.
Proficiency in software and database troubleshooting, diagnosis, and problem-solving.
Experience with SQL Database querying and programming.
Ability to learn quickly and be inquisitive.
Proficiency in VB.NET, C#, HTML5 coding
Experience with Angular, JavaScript, C#, ASP.NET, and.NET CORE
Familiarity with AVEVA products, especially System Platform, Historian, and InTouch
If you have a passion for success - on the job and beyond - we would love to hear from you.
Exceptional interpersonal skills and team-oriented mentality.
Self-motivated, proactive, and customer-focused with a positive attitude.
Excellent written and oral communication skills.
Comfortable working in a fast-paced, dynamic environment.
Capability to interact effectively with people from diverse technical backgrounds.
Availability for occasional travel to various customer sites regionally and worldwide.

$82,400.00 - $137,300.00
This pay range represents the minimum and maximum compensation that the position offers, and final compensation can vary within the range depending on work location, job experience, skills, and relevant educational attainment and/or training.

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AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment.
Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check.
Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.
AVEVA is an Equal Opportunity Employer.
We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect.
We value diversity and the expertise that people from different backgrounds bring to our business.
AVEVA provides reasonable accommodation to applicants with disabilities where appropriate.
If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter.
Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification

This listing is sourced directly from Aveva's careers page and normalized into a canonical job model.