Zillow Group
Collateral Specialist
Irvine-CA-Michelson Dr
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About the role
- Monitor post-closing pipelines, prioritize work to meet investor delivery timelines and service level expectations, and communicate status, risks, and impacts to appropriate stakeholders.
- Contribute to process and control improvements in post-closing workflows by sharing recurring issues, recommending enhancements, and supporting implementation of updated procedures.
Responsibilities
- Perform quality and data integrity checks on loan records and collateral files, updating systems of record and documenting resolution steps to support audit and investor review.
- The role ensures documentation, data, and collateral meet investor, agency, and regulatory requirements while coordinating with internal teams and external parties to clear exceptions and support timely, compliant file delivery.
Requirements
- 2+ years of experience in mortgage operations, loan closing, post-closing, or a closely related residential mortgage support function.
- Experience reviewing mortgage loan documentation for completeness, accuracy, and compliance with investor, agency, or regulatory requirements.
- Experience working in a high-volume, deadline-driven environment with responsibility for managing an assigned pipeline of loans or cases.
- Working knowledge of Microsoft Office applications, including Outlook, Excel, and Word.
Nice to have
- Familiarity with the Encompass loan origination system is strongly preferred.
Skills
- Strong attention to detail, organization, and analytical problem-solving skills.
Compensation
- In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $22.80 - $34.20 hourly.
- This base pay range is specific to these locations and may not be applicable to other locations.
Company info
- The Coordinator II, Mortgage Operations, Post Closing reviews closed mortgage loan files for completeness and accuracy, resolves post-closing deficiencies, and prepares loans for delivery to investors and secondary market partners.
Visa & Work Authorization
- al employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status
This listing is sourced directly from Zillow Group's careers page and normalized into a canonical job model.