LaunchDarkly

LaunchDarkly

Director, UX

Remote - US · Director

Sponsorship not specifiedDetected 5 days ago
DevOpsA/B TestingDesign SystemsCadenceLeadershipCommunication

About the role

  • Foundation's activation challenge is concrete.
  • Roughly 90% of developers who try LaunchDarkly never connect an SDK, and under 1% engage with the features that differentiate us: guarded releases, experimentation, observability.
  • The team is executing against a detailed, evidence-based strategy to fix that.

Responsibilities

  • Design quality and planning
  • Lead UX strategy and design quality for the Foundation pillar: the trial experience, activation flows, onboarding, and packaging surfaces that determine whether a developer stays.
  • Maintain current design capacity planning: scoped, estimated, and sequenced work that gives the teams accurate visibility into what UX can deliver and when.
  • Sit in the Foundation triad as a co-owner of product direction alongside PM and Engineering. Bring user evidence, design perspective, and experience strategy to prioritization, not just execution.
  • Manage and develop a team of 5-7 UX designers, including Staff and Senior ICs. Provide specific, actionable feedback that builds capability on the wider team.
  • Run and participate in UX critique. Give direct, specific feedback and build critique culture within the design team, and within the wider organization.
  • Lead cross-pillar design coordination for surfaces that span Foundation, Experimentation, Guardian, and AgentControl. Identify and resolve experience seams before they ship.
  • Partner with the Head of UX on hiring, org planning, and quality standards for the broader UX function.
  • You believe design leadership is a craft, not a title. You've thought carefully about what good management looks like, and your direct reports can describe specific ways they've grown under you.
  • You're energized by activation UX: the space between a developer signing up and building something real. That's some of the most interesting and high-leverage product design work out there.

Requirements

  • 10-12+ years of experience in product design, UX, or a closely adjacent discipline (design engineering, developer experience, or frontend engineering) where design quality and user outcomes were central to the work.
  • Experience leading UX designers directly is the strongest signal
  • Experience as the UX voice in a product triad, co-owning roadmap direction with PM and Engineering rather than waiting for requirements.
  • Domain fit: experience designing for or leading designers on developer tools, self-serve B2B SaaS, or products with an engineering user base.
  • Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise.
  • Track record managing and developing a team: direct reports who have grown, taken on more scope, or been promoted under your management. Experience leading UX designers directly is the strongest signal
  • engineering leadership with deep design practice and domain fluency is also considered.
  • History of defining and enforcing a quality bar on a team's work, not just contributing to quality as an IC.
  • Strong communication: can present design strategy to leadership, advocate for users under pressure, and give feedback that makes the work better rather than just noting issues.
  • Target pay ranges based on Geographic Zones* for Level M4:
  • Zone 1: San Francisco/Bay Area or New York City Metropolitan Area: $240,600 - $330,700**
  • Zone 2: Boston, DC, Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Seattle: $216,500 - $297,600**
  • Zone 3: All other US locations: $204,500 - $281,100**
  • Inclusive of 15% Bonus Target
  • LaunchDarkly operates from a place of high trust and transparency

Skills

  • experience designing for or leading designers on developer tools, self-serve B2B SaaS, or products with an engineering user base.

Compensation

  • Target pay ranges based on Geographic Zones* for Level M4:
  • Zone 1: San Francisco/Bay Area or New York City Metropolitan Area: $240,600 - $330,700**
  • Zone 2: Boston, DC, Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Seattle: $216,500 - $297,600**
  • Zone 3: All other US locations: $204,500 - $281,100**
  • LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs.
  • Exact compensation may vary based on skills, experience, and location.

Benefits

  • We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.

Company info

  • LaunchDarkly is hiring a UX leader to own design for the Foundation pillar, the part of the product that determines how new developers discover, try, and adopt LaunchDarkly.

Equal opportunity

  • We are an equal opportunity employer and value diversity at our company.
  • LD invites any applicant to review our written Affirmative Action Plan.
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This listing is sourced directly from LaunchDarkly's careers page and normalized into a canonical job model.